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	<title>James Hollow&#039;s Blog about Hybrid Thinking &#187; Cultural diversity</title>
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		<title>How Silicon Valley is losing the Battle for Asia</title>
		<link>https://jameshollow.com/blog/how-silicon-valley-is-losing-the-battle-for-asia/</link>
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		<pubDate>Tue, 07 Mar 2017 10:02:42 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Digital culture]]></category>
		<category><![CDATA[Communications Strategy]]></category>
		<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Silicon Valley]]></category>

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		<description><![CDATA[<p>The majority of the 4 billion people living inside a circle encompassing China, India, NE Asia and SE Asia—over half the world’s population—have not yet grasped the internet, but most of them will have within the next decade or two. How they do so, on what terms, and through which platforms, will go a long [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/how-silicon-valley-is-losing-the-battle-for-asia/">How Silicon Valley is losing the Battle for Asia</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>The majority of the 4 billion people living inside a circle encompassing China, India, NE Asia and SE Asia—over half the world’s population—have not yet grasped the internet, but most of them will have within the next decade or two. How they do so, on what terms, and through which platforms, will go a long way to defining the winners and losers of the next wave of the web, and actually the very nature of the internet itself. So can we ask the question: how well placed are Silicon Valley companies to benefit?</p>
<p>The battlefield is a diverse patchwork of countries with distinct languages and cultures, varying degrees of connectivity infrastructure, diverse digital media landscapes, and contrasting political regimes with business environments that range from: mature but essentially open (Japan), barely connected and hence, in theory, up-for-grabs (India), effectively protected (South Korea), and outright walled off (PRC).</p>
<p>Against this vast and diverse tapestry of peoples and places, one of the biggest challenges for Silicon Valley folks is that not enough of them would find the title of this article absolutely preposterous. Having lived in “Asia” for 14 years, I find the very idea of Western minds attaching a single word to everything bundled into this mega-region increasingly absurd.</p>
<p>As I think the following case histories suggest, despite the relative ease with which the dematerialised nature of the web has allowed Silicon Valley’s star companies to scale-up faster than any others in history (Google became the world’s most valuable company in under 19 years), in order to play a big role in the future of the web in Asia, these companies will need to differentiate, decentralise and delegate control like never before, and hence become truly global in nature. Some will manage this feat, others will not, and we have already got some good evidence to suggest which they might be.</p>
<h4><strong>China’s Walled Garden</strong></h4>
<p>In Europe, <a href="https://growthengine.withgoogle.com/intl/en-eu" target="_blank">Google has attempted to position itself as a &#8220;Growth Engine&#8221;</a>, a vital and benign component of an industrial and cultural ecosystem that will create new business opportunities, innovation and, with them, much-needed new jobs and prosperity. In a continent that is going through its own “lost decade” that might well persist much longer, it seems like a well-tuned message to the bureaucrats in Brussels who seek to limit Google&#8217;s dominance through anti-monopoly rulings and punitive tax bills, but, whether this argument works in Europe or not, it is clear it would never work as a one-fits-all stance in Asia.</p>
<p>In China, for one, the CPC’s legitimacy to govern is in all practical terms the promise of continued economic growth, so you can imagine how they might react to Google attempting to assume a similar position. Of course, the CPC made this thought experiment academic by forcing Google’s hand on censorship, leading to Google—you have to say, to its credit—pulling out of China back in 2010, feeling that to remain would compromise its “Don’t Be Evil” corporate philosophy.</p>
<p>In the context of Asia’s emerging digital economies, and with Google&#8217;s growth engine claim in mind, the case for limiting the influence and power of global players to allow a healthy culture of  local entrepreneurship to emerge and with it locally owned businesses is by no means illogical or counter-factual. Again in China, where protectionism has been overt, the likes of Baidu, Tencent (WeChat), Weibo and Alibaba are dominating similar spaces that Google, WhatsApp, Twitter / Facebook and Amazon occupy respectively elsewhere.</p>
<p>The reality is that despite the extraordinary wave of Globalism that has proceeded since the 1990s, Asia’s spectrum of “regimes” still each need their own careful strategy that achieves cooperation without being collusive. And with America itself having elected its own “regime” recently, this need to have a regime-strategy may have come home.</p>
<p><strong>Korea’s Protected Park</strong></p>
<p>The price of protectionism has always been the fact that companies sheltered at home are unable to compete beyond the barriers erected to protect them, and so far China’s own web giants have confirmed, rather than countered, this pattern; <a href="https://techcrunch.com/2017/02/08/alibabas-ant-financial-is-raising-3b-in-debt-to-finance-a-global-ma-spree/" target="_blank">although M&amp;A activity by Alibaba</a> in particular is at least diversifying their portfolio.</p>
<p>Although South Korea is no China, it is effectively protected by its unique language, relatively small size (50m population)—meaning that there is usually a more alluring prize (bigger fruit, or lower-hanging) to chase for global corporates—and, less passively, a government that makes it extremely hard for foreign companies to operate comfortably.</p>
<p>The continuing dominance of the <a href="http://jameshollow.com/blog/line-vs-facebook-in-japan/" target="_blank">NAVER platform</a>, a web portal-style dinosaur that makes no pretence at offering organic search results that, to my web sensibilities, should have gone extinct when Zuckerberg was still wearing braces, is perhaps evidence of this effective protection, but then every Korean I ask tells me they find it very useful.</p>
<p>The story of Korea’s dominant chat app, KakaoTalk, run by DAUM, illustrates the sort of “regime risk” at which would-be inbound investors balk. With 35m users—70% of the entire population, or 93% of smartphone users—it is just the sort of “cultural infrastructure” which makes it seemingly indispensable to a society, and the same breed of soft hegemony that Google, Facebook, Apple and Amazon profit from in the US and Europe.</p>
<p>In October 2014, it was revealed that KakaoTalk had been colluding, likely under duress, with President Park Geun-Hye’s increasingly authoritarian government in censoring statements that “insulted&#8221; or made fun of (i.e. criticised) her on the platform. In South Korea’s well-protected economy where economic success has been based on collaboration between government and industry, the question “did they have any choice?” is well worth asking.</p>
<p>Censorship in Asia is not limited to China or South Korea, but is practiced by most governments in one way or another, as the example of KakaoTalk in South Korea later on highlights.</p>
<div id="attachment_617" style="width: 853px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2017/03/Web-censorship-among-Asian-contries.png"><img class="size-full wp-image-617" src="http://jameshollow.com/wp-content/uploads/2017/03/Web-censorship-among-Asian-contries.png" alt="How much are western companies willing to get along with governments?" width="843" height="843" /></a><p class="wp-caption-text">How much are western companies willing to get along with governments?</p></div>
<p>It was clear though that many of KakaoTalk’s users were incensed with 1.7m of them voting with their feet  in just one week after the scandal broke, digitally emigrating to the privacy-guaranteed Telegraph app that offers privacy from prying governments (thanks to parking its servers offshore).</p>
<p>KakaoTalk backtracked and, in defiance of government intrusion, guaranteed their users they would not be the victims of government censorship; their user base, enjoying the ultimate of protective network effects, has not been significantly dented.</p>
<p>However, a year later, <a href="http://www.dailydot.com/debug/korean-chat-app-under-fire-for-child-pornography-charges/" target="_blank">KakaoTalk’s co-founder and CEO was forced to resign</a> after a government investigation found that he had failed to do enough to prevent the sharing of child pornography on the platform. This was widely seen as President Park exacting revenge. Who would want to be the CEO of a content platform in Asia?</p>
<p>Of course, since then, Park herself has had her comeuppance, deposed after a series of scandals that drew millions to the streets to demand her resignation, and now there is a new political reality for companies to deal with. NAVER and DAUM will no doubt be able to ride out these bumps in the road, but these incidentns are not making Korea any more appealing to market entrants, and stand for the sort of risks that Asia’s fragile democracies and autocracies pose to Silicon Valley and Western companies in general.</p>
<p><strong>Japan Falls in LINE</strong></p>
<p>Japan used to be accused of protectionism all the time—mostly around the car industry—and, like many other old conservative rallying cries, Donald Trump has recently brought it back from the dead. But, as the success of Germany’s luxury car brands in Japan proves, the main barrier is the eye for quality of Japan’s savvy consumers, who perceive U.S.-made cars as relatively poor quality and unreliable. Are they wrong?</p>
<p>The same appreciation of the beauty of superior function has helped Apple, Google, Facebook, and Amazon all enjoy excellent margins and globally significant profits from Japan usually #2 or #3 globally. But today Japan’s most popular digital platform is LINE, an offspring of the aforementioned Korean media monopolist NAVER. How did a Korean up-start steal such a prize?</p>
<p>According to the press release that heralded the launch of the LINE chat app, it was inspired by the 2011 Eastern Japan earthquake, since so many people were unable to reach each other over the jammed 3G networks that ensued. This spin seems to have been taken at face value by Japan’s press, but the real story was much less philanthropic. NAVER realised they had lost the Korean chat app market to their Korean rival DAUM’s KakaoTalk, and saw the nearest alternative user base—both in terms of geographical and cultural proximity—Japan, as their chance to make amends. Thus LINE is actually a copycat of KakaoTalk, imitating its cute sticker-based visual UI, and it now boasts 45m active users in Japan and 280m globally—far more than KakaoTalk, which never really got going outside of S. Korea.</p>
<p><a href="http://jameshollow.com/blog/the-japanese-advertising-industry-in-a-nutshell-2/" target="_blank">LINE’s success in Japan</a> is due to the fact that—rather than in any way representing a colonisation by Korean cultural forces—it is intrinsically colonizable by Japan’s own visual creative culture. Just like the way the AppStore liberated Japan’s cloistered developers years before, LINE’s stamp gallery represented a new and socially emotive creative realm within which to unleash Japan&#8217;s existing characters, many of them brand mascots, as well as invent new ones, within which they could gain notoriety and spin out of.</p>
<p>Despite the very Japanese expression found within LINE Japan, you have the only Japanese platform that could ever go global, because it is purely visual, and allows for complete positive co-option by any local culture, not just Japanese: a trait that is paying dividends in countries like Indonesia, Thailand and Taiwan, where the majority of chat app users are on LINE, and even in India, where it has a 25% share.</p>
<p>After several years of aggressively building out its product and platform its model is analogous to the Yahoo! portal model of the late ‘90s, being a one stop UI for mobile, <a href="http://www.bloomberg.com/graphics/2016-line-ipo/" target="_blank">incorporating photo app, shopping, job searches</a>—you name it. Who cares which of Android or iOS you are using when it’s actually LINE that has got all your needs covered, and it all looks so cute and friendly too?</p>
<p style="text-align: center"><a href="https://www.bloomberg.com/graphics/2016-line-ipo/" target="_blank"><img class="alignnone wp-image-604 size-full" src="http://jameshollow.com/wp-content/uploads/2017/02/Screen-Shot-2017-02-09-at-17.21.482.png" alt="Screen Shot 2017-02-09 at 17.21.48" width="749" height="352" /></a></p>
<p>Although it is true that Japan’s relatively apolitical users are not as fussed about geopolitics or nationalism as many others in Asia, even so, the extent to which LINE feels Japanese to the average user despite its Korean parentage—given the ongoing tensions between the two countries on a political, territorial and increasingly economic level—is testament to the unique type of acceptance that brands which comprise platforms for culture win for themselves. As with KakaoTalk’s users in Korea, who, despite government collusion, could not really imagine life without its familiar way to communicate with friends, LINE is well and truly “adopted” by Japan, and while one day the evolution of technology will make it obsolete, as a brand, it is beyond love and hate: it is just there. In other words, it is unique cultural infrastructure.</p>
<p>Google’s global strength (and what killed its chances in China) is the neutrality of its search engine to language, culture and politics. According to its own algorithmic-based brand of content democracy, it surfaces useful information in the language of the user better than anyone else. Looking at it from the point of view of the content and the people that make it, Google’s search results pages are eminently “colonizable” by local content and content publishers, and as such the roots of its transcultural success are the same as LINE’s.</p>
<p>As we turn our attention to perhaps the greatest as-yet unclaimed prize of them all, India, this lesson about the route to soft-cultural power is one that should be well noted, although it is probably too late for Facebook.</p>
<p><strong>India &amp; South East Asia are Colonised No More</strong></p>
<p>Nowhere does the battle for the internet come into sharper focus than in the context of the emerging consumer economies of India’s diverse provinces and the states comprising South East Asia.</p>
<p>In 2016 Google launched a new chat app named Allo, as far as I can make out with India squarely in mind. It advertises itself as being a “smart messaging service including stickers, emojis and text.” The smartness comes from the inclusion of Google Assistant AI, allowing users to have chat conversations, to pull up information and content from Google’s knowledge graph, and also easily set up daily message alerts with weather forecasts or traffic information. But it does not seem to be taking off, whereas Facebook continues to hoover up the newly connected.</p>
<p>For most of us old enough to have had Google as our tool of choice for finding and exploring the web&#8217;s immense ecosystem of content and services from before Facebook emerged, the idea of an internet without search makes no sense. Google has survived the transition to a mobile based experience, is stronger now than before the smart phone revolution, but it&#8217;s centrality to a connected experience is threatened by mobile apps, and it is less relevant in a country which has not built out a digital ecosystem of content and services.</p>
<p>This is why for the majority of those hundreds of millions of users jumping on “the internet” for the first time via their new phones, the internet equates to Facebook and Messenger, and this is deeply worrying to Google since it renders their search technology redundant and negates their principal business model for these emerging user segments, and it will not change much if the majority of content is created within a walled garden app. It is also worrying for the rest of us who value net neutrality and see the web as a realm of the people for the people, and are concerned if investor-governed corporates like Facebook use their walled-garden apps to constrain users&#8217; curiosity and creativity within their networks. It&#8217;s scarier still if they have done deals with regimes as table stakes to be the game at all.</p>
<p>Facebook’s lead Trojan Horse in recruiting the newly connected users in developing countries is its NetBasics initiative. Although it is framed as an emancipating not-for-profit, Facebook’s NetBasics is a deal with telcos in developing markets where new phone contracts come with free “internet access”, which amounts to access to just a few apps, including Facebook, which invariably is where these users become engrossed—because for human beings, there really is nothing more sticky than other human beings, starting with friends and family.</p>
<p>Thankfully Facebook so catastrophically bungled their attempt to capture the future potential of &#8220;the Indian market” that their “NetBasics” model was banned on net-neutrality grounds by Indian regulators, and Zuckerberg has had to turn his focus to the still-collusive regimes of Sub-Saharan Africa to show his investors fresh user traction. <a href="https://www.theguardian.com/technology/2016/may/12/facebook-free-basics-india-zuckerberg" target="_blank">As this excellent and deep piece of journalism reveals</a>, Facebook was arguably culpable for treating the Indian government like a Banana Republic, trying to cynically leverage its huge existing user base to influence a government panel, and in general acting through seemingly neocolonial self-interest.</p>
<p>I do not believe that Facebook or comparable companies are evil, but the way it is wired as an organisation, with too much power centralised in the ivory towers of Silicon Valley, and too little entrusted to teams in countries like India which could have dealt with the complex challenges on the ground with empathy and sensitivity, condemned it to this fate. In my job, I see too many international organisations hobbled in this way: global in their operations but lacking a global nervous system and consciousness that would allow them to reach their potential in distinctive cultural and societal contexts.</p>
<p><strong>Infrastructure: From piggy backer to the piggy backed?</strong></p>
<p>It was never supposed to be this way. Silicon Valley companies acting like telcos? Cozying up to regimes. Playing politics. Perhaps it was always so? But in the race for user growth, context-specific adaptation and innovation is surely the only strategy, so doing things that would seem bizarre in the Valley should not, I believe, be off-limits. However, I suspect that the extent to which they are able to stretch their ways of thinking and operating while remaining comfortable—their agility as a brand and as an organization, in other words—will be their limiting factor.</p>
<p>Already the user growth scenarios that have been committed to are butting up against very real limitations, such as connectivity itself. Facebook’s Net Basics aims to address this fundamental impediment to speed of growth. <a href="https://x.company/loon/" target="_blank">Alphabet (Google’s parent) has developed Loon</a> to provide network coverage to remote areas. In India, <a href="https://station.google.com/" target="_blank">Google’s FreeWifi program</a> will connect 100 train stations with Free-Wifi for 1 hr per day per user, delivered in partnership with one of India’s biggest rail networks. Piggybacking the existing rail infrastructure is smart: not just because of the instant scaleability it brings—connecting 14m people per day (and not the same 14m either) —but also because it is democratic, since the trains in India are one of the more inclusive services “enjoyed” by India’s rich and poor alike.</p>
<div id="attachment_619" style="width: 903px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2017/03/Screen-Shot-2017-03-07-at-16.42.19.png"><img class="wp-image-619" src="http://jameshollow.com/wp-content/uploads/2017/03/Screen-Shot-2017-03-07-at-16.42.19-1024x464.png" alt="Google Station provides free wifi based on India's rail network infrastructure" width="893" height="404" /></a><p class="wp-caption-text">Google Station provides free wifi based on India&#8217;s rail network infrastructure</p></div>
<p style="text-align: left">Silicon Valley companies want these infrastructural investments to be appreciated by the governments, key opinion formers and peoples of these developing markets, and well they might. They are going beyond their dematerialised low-marginal cost models, investing in bricks rather the bits to help developing countries climb out of technology poverty.</p>
<p style="text-align: left">But the same actions can be looked at more cynically as simply long term investments, in the same way that utility companies laid wires and pipes decades ago in order to be able to charge me for my basic connective utilities today. The reality is that social networks have promised their investors user growth that is not now possible without these hard-infrastructure investments. Silicon Valley businesses have piggy backed someone else&#8217;s infrastructure in developed countries, and this worked because it made that infrastructure more valuable. No such win-win exists in developing countries. In fact it is likely to be the infrastructure that the Silicon Valley companies create that will be piggy backed. Only fair, right?</p>
<p style="text-align: left">How brave Facebook and Google and others will be in building out infrastructural assets is open to question. Even if they only plan to play the crowd-in investor role, the one that Governments usually do to pull local private investors into the space, how much credit will investors and fund managers give them, since usually they like the companies they invest in to fit within neat categories. It helps them apply their risk models with less ambiguity. This will not be as easy when their growth potential is as much dependent on scaling existing business models as building ones in very different areas.</p>
<p><strong>Infrastructure: social infrastructure</strong></p>
<p>But it is not just hard infrastructure that needs to be developed and nurtured. The sort of soft, social infrastructure that the LINE success story demonstrates to be so important, and which is borne out in the now long-lasting success of platforms like YouTube, where charismatic YouTubers energise its content ecosystem, are also great examples of aligning the interests of a platform&#8217;s users with those of the platform&#8217;s owners. <a href="https://musicindustryblog.wordpress.com/2015/11/12/youtube-and-the-attention-economy/" target="_blank">YouTube has long been the best example of an attention-based economy</a>, one that is disrupting many entertainment industries, not least music. It works because the interests of the artists (being paid for their art), the users (discovering, following and supporting artists) and the platform (trading attention and context-specific credibility for advertising revenue) are perfectly aligned.</p>
<p>There was a similar harmony in the early days of the smart phone app stores as when they served as market places for digital creators and coders to monetise their passions and interests, although today, under the relentless pressure of hardware and software escalation, they have been industrialised to a large extent.</p>
<p>If Allo’s release had been supported with an outreach program among India’s designers and creators to kickstart an ecosystem around chat stamps / emojis, its trajectory might now be quite different, because if there is one thing that is more sticky for humans than their friends sharing the day’s web flotsam, it is the output of passionate and charismatic people on a creative journey in full view of a connected public, reflecting their societal, political and media context through their work.</p>
<p>Are the CPOs of Silicon Valley&#8217;s platforms dialled into these creative potentials to make the adaptive features that would allow their products to be platforms for an emergent creative and cultural space?</p>
<p>Human infrastructure is perhaps as important in judging a market’s potential as any other, and just as worthy a target for investment. A healthy and robust web ecosystem is based on educated and empowered web users. The Asian mega-region comprises wildly diverse levels of literacy around key issues such as privacy, security and net neutrality.</p>
<p>Precious few governments or companies are investing in the education that would bring their literacy up to the level where they can protect themselves and defend the entire ecosystem against exploitation. Google invests in programs that promote their values in Asia, in Japan for instance <a href="https://www.womenwill.com/japan/" target="_blank">promoting women coming back to work</a>; in India, <a href="http://hwgo.com/" target="_blank">&#8220;Helping Women Get Online.&#8221; </a>These are driven out of Google’s Brand Studio network, which is just the sort of decentralised interconnected organisational structure that can give a global company and brand both local sensitivity as well as global coherence, but is it on a scale big enough to make a dent given the forces they are up against?</p>
<p><b>Is anyone winning the battle for Asia?</b></p>
<p>While the notion of battle in Asia over the internet is clearly hopelessly simplistic, if it were a battle Silicon Valley is finding it tough going. The main reason is the diversity of contexts in which they find themselves needing to adapt in order to reach ever more users is both eroding the low marginal cost advantage of their expansionary business models, and the same factors are regularly exceeding their ability to make smart informed decisions to meet local challenges and opportunities.</p>
<p>In contrast the Asian upstarts that are emerging as rivals on the ground, some getting regional footholds too, although not winning on a global level they are forging a new balance of forces that will arrests the expansionary trends we have seen over the last 2 decades, since they have no issues with adapting to local market conditions.</p>
<p>Discarding the neocolonial battle metaphor, and instead thinking about a company&#8217;s &#8220;fitness&#8221; in a competitive global x local context, fitness has a lot to do with how a company can remain true to its core values, true to its purpose, to be a coherent brand, despite a lot of dimensions in which the context is unique. Do they invest in decentralised adaptations, or cut their losses and focus on centralised efficiency? There is no simple answer, but which are even asking the question?</p>
<p>Although Silicon Valley’s global companies have the state-of-the-art communication, data and analytics systems to achieve this, and are not as burdened with legacies as most other companies, they still need to understand the nature of the challenges in a coordinated way in order to adapt and meet them—and this, in itself, is proving to be no simple task.</p>
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<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/how-silicon-valley-is-losing-the-battle-for-asia/">How Silicon Valley is losing the Battle for Asia</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>The Japanese advertising industry in a nutshell</title>
		<link>https://jameshollow.com/blog/japanese-advertising-industry-nutshell/</link>
		<comments>https://jameshollow.com/blog/japanese-advertising-industry-nutshell/#respond</comments>
		<pubDate>Fri, 27 Jun 2014 00:18:34 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Japanese advertising]]></category>
		<category><![CDATA[Japanese innovation]]></category>
		<category><![CDATA[Japan digital]]></category>
		<category><![CDATA[Personal experience]]></category>
		<category><![CDATA[Profero Tokyo]]></category>

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		<description><![CDATA[<p>In this article I try to unravel one of the marketing industry’s most enduring mysteries: why Japanese ad agencies have succeeded in holding on to such a dominant position in the Japanese market, despite all the efforts of the major global agency networks. I believe the answer lies in a fundamental difference between Japanese and [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japanese-advertising-industry-nutshell/">The Japanese advertising industry in a nutshell</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>In this article I try to unravel one of the marketing industry’s most enduring mysteries: why Japanese ad agencies have succeeded in holding on to such a dominant position in the Japanese market, despite all the efforts of the major global agency networks. I believe the answer lies in a fundamental difference between Japanese and western audiences and the models the agencies use to approach them.</p>
<p><em>(A new follow up to this post <a href="http://jameshollow.com/blog/the-japanese-advertising-industry-in-a-nutshell-2/" target="_blank">can be read here</a>)</p>
<h2><b>The western agencies&#8217; strategy paradigm</b></h2>
<p>I entered the advertising industry off the back of 4 years studying physics at Oxford University, so I was more than a little predisposed to reductionist theories. I was therefor relieved to find a rational framework for solving communication problems, loosely referred to as  the ‘account planning model’, being used in the planning departments of London’s agencies, and the agency networks globally. I was taken under the wing of a top strategist in Ogilvy London’s planning department, at that point one of the best strategy groups in town (it still could be for all I know). I also attended lectures at the Account Planning Group, and studied up on the award entry books which documented all of the shortlisted case studies. In short, I threw myself at this branch of the social sciences as if it were the next stage in my academic journey.</p>
<div id="attachment_310" style="width: 293px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2014/06/leftbrainrightbrain_b+w.jpg"><img class="size-full wp-image-310" src="http://jameshollow.com/wp-content/uploads/2014/06/leftbrainrightbrain_b+w.jpg" alt="Left brain right brain advertising planning" width="283" height="299" /></a><p class="wp-caption-text">The account planning model combines the best of left brains and right brains</p></div>
<p>The account planning model first emerged from JWT London in the 1960’s and from there became the default paradigm for planning brand communications in the marketing empires that emanated from the UK, US and Europe. It is not designed to remove creativity from advertising, rather to impose structure and authority on an otherwise potentially chaotic and subjective process, and hence give these advertising agencies a process around which to scale up in a way that combines both business rationality and creativity.</p>
<p>By defining the creative task through a rational process, and then letting the best creative ideas compete with each other to be executed, the client can feel confident that the idea finally chosen is going to be the right one for her brand, right here, right now. It also gives the creative teams the freedom of a tight brief, as opposed a long rope with which to hang themselves.</p>
<h2>Rationality &amp; creativity combined</h2>
<p>The model goes something like this (with the role that takes the lead in each step shown in brackets):</p>
<ul>
<li>Unearth relevant target insight (account planner, possibly working with researchers)</li>
<li>Clarify the unique thing about the brand or product that needs to be communicated (account planner)</li>
<li>Come up with a concept that ties these two together (account planner)</li>
<li>Based on the concept, create multiple communication ideas, pick the best one (creative team)</li>
<li>Execute the chosen idea in a contemporary style (creative team &amp; production)</li>
</ul>
<p>It works because the worst that can happen is that the ad says the right thing but fails to get noticed much. When it goes really well, communications get made that jump off the medium and strike the viewers&#8217; consciousness with a thwack and everyone involves gets to go to Cannes to pick up the awards.</p>
<p>Based around this model, western advertising agencies have colonised every developed economy and are well placed in developing ones too. Every one except that is for Japan, where they have captured a small sliver of a huge market and if anything are getting weaker at this point.</p>
<h2>So what happened in Japan?</h2>
<p>I have heard numerous explanations for this state of affairs, the most common being that local competition is so historically strong and immovable with local media monopolies, particularly DENTSU, that there is not shifting them; the challenge of hiring top talent as a foreign company in Japan (even though foreign companies in other industries manage it); nepotistic relationships between domestic brands and agencies…. There is some truth to all of these, but the argument that the Japan ad market is locked down by the incumbents can be easily refuted by observing that a big new player has sprung up in the last decade, reached #2 in terms of revenue scale, and continues to challenge the old media titans. It is very telling to look at how they did it, as I will do further down..</p>
<div id="attachment_311" style="width: 490px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2014/06/dentsu_logo.jpg"><img class="size-full wp-image-311" src="http://jameshollow.com/wp-content/uploads/2014/06/dentsu_logo.jpg" alt="Dentsu dominate in Japan" width="480" height="270" /></a><p class="wp-caption-text">Dentsu dominates the Japanese advertising industry with a home grown formula for success</p></div>
<p>The real answer as to why the huge international networks have failed to capture much of the market in Japan, which I have never heard or seen written anywhere before, is this: the western advertising planning model does not work in Japan.</p>
<p>Let me explain.</p>
<p>As eluded to above, Japan’s media and advertising industry is indeed dominated by old-school media in the shape of Dentsu and its old rivals. Their persistent strength is usually put down to the fact that they have long standing exclusive relationships with much of Japan’s biggest media properties, as well as old-boy-network-type relationships with Japan’s biggest ad budget spenders.</p>
<p>But Dentsu&#8217;s monopoly is based on access to celebrity, not media. This works because in Japan it is aesthetic novelty, rather than hit-you-on-the-head ideas, that will always win out when building brands, and celebrity is the easiest way to auction novelty to the highest bidder.</p>
<p>That’s 90% of the answer right there. But if you want the full context read on….</p>
<h2><b>An audience wired a little differently</b></h2>
<p>Brought up in an education paradigm that promotes detailed knowledge and skill acquisition as opposed to conceptual originality or critical thinking, communications that aim to get a rise from Japanese consumers on conceptual terms simply do not connect.</p>
<p>In contrast, advertising that presents and explores an incrementally novel aesthetic will gain notoriety in Japan.</p>
<p>In other words, it is not that Japanese culture is shallow. It is just that it is deep in a different way: aesthetically. Aesthetics for advertising in the broadest sense comprises language (copy), celebrity (talent), design (visual execution), and music (including TV ad jingles!).</p>
<h2><b>Aesthetic depth</b></h2>
<p>Take the copy space as an example. Compared to alphabetic languages, Japanese, with its multiple layers of expression: Chinese characters, hiragana, katakana, and alphabet (in which Japanese words are often rendered to connote novelty) is a much more fertile and fast-evolving cultural realm in which to explore new ideas when compared to romanic language based cultures. Indeed, I have seen many campaigns that are driven by playing within this copy space alone, revealing simply a new way of writing a familiar idea.</p>
<p>But in Japan’s personality-centric culture, celebrities will always win out. And this works just fine for Dentsu since, compared to the other areas of potential aesthetic novelty, access to trending celebrity is a lot easier to control than all the others, and it is this that Dentsu has nailed as a business model.</p>
<p>In the west, as agencies vied with each other over producing creative novelty, forcing the division of media sales from strategic and creative services, the onus on the creative agencies was to create even more conceptual originality.</p>
<p>No such onus has ever impinged on Dentsu. In fact, the opposite is true.</p>
<p>When an agency handles competing brands as Dentsu does all the time, creating run-away successful campaigns based on creative novelty only serves to anger the competing brands, and increases their expectation and potential dissatisfaction in the future.</p>
<p>Instead, it is much easier to maintain control of both the market and client expectation by selling access to celebrities at a ranked pricing hierarchy. This is what Dentsu does, and knowing that they live and die by access to celebrity they will go to any extreme to capture and control their assets.</p>
<h2><strong>Dentsu&#8217;s biggest threat</strong></h2>
<p>Today the company that threatens Dentsu most, having risen meteorically to #2 in Japan’s media landscape, is Cyber Agent, the web media goliath. They catapulted up off the back of Ameba, their social blogging platform that, far from being technologically innovative, rose to ascendance in the micro-blogging bubble of 2007~2010 by capturing celebrities. They hired a talent agency golden boy to woo the magazine fashion models, TV celebrities and in general old-world media celebrities onto their digital platform to write (or have ghost written) their celebrity blogs. This attracted both their fans and endorsements plus advertising revenues that come with it. So although an upstart, Cyber Agent really played Dentsu at their own game, only in a different media space.</p>
<p>As cynical as all this is, I do not want to leave the impression that there is no art in Japanese advertising.</p>
<p>Let’s take TVCMs for instance.To generalise, any ad that captures the aesthetic zeitgeist of the moment, usually dominated by the celebrity dimension in terms of the execution, but in the really brilliantly executed examples, all the other aesthetic layers also combine to create a consilient work of art, albeit one that would bemuse western-schooled critics.</p>
<p>An example that springs to mind is this BOSS Coffee ad (Suntory) from 2002. The diminutive J-Pop idol HAMASAKI Ayumi, the most expensive endorser of the early 2000’s, is dressed as a cow girl on a spaghetti western set, singing the Boss coffee song. Her petiteness is juxtaposed with the enormous frame of the Hawaiin sumo wrestler AKEBONO himself dressed as a cowboy, but singing in a cute and endearing manner. A samurai character, cast to resemble Mifune from Kurosawa’s classic samurai films of the 1950s that famously inspired the Spaghetti western genre of the same era in the US, is also reprised in this multilayered aesthetic cultural collage. Two nuns appear towards the end &#8211; they are the <a href="http://en.wikipedia.org/wiki/Kano_sisters">KANO sisters</a>, who are far from innocent, so the nun outfits are likely an ironic touch to juxtapose the virginal AYUMI.</p>
<div id="attachment_312" style="width: 536px" class="wp-caption aligncenter"><a href="http://youtu.be/GMVtKs9shZo"><img class="size-full wp-image-312 " title="A typically novel TV ad with a top celebrity c2004" src="http://jameshollow.com/wp-content/uploads/2014/06/Ayumi_cowboy_ad_bosscoffee.png" alt="Ayumi meets Mifune" width="526" height="390" /></a><p class="wp-caption-text">A typically novel TV ad with a top celebrity</p></div>
<p>Does anyone remember this ad today? Probably not, because it is not designed to be memorable, but rather to be of the moment and hence position BOSS as such, until the moment passes, and a new aesthetic is demanded.</p>
<p>Why would any westerner be inspired to work in such a market? Well, because it’s fascinating and infinitely challenging. Although we do not have access to the top domestic celebrities, there is a lot of scope for designing communications that do not conform to the talent cookie-cutter formula, not least when you get onto Japan’s diverse digital landscape. And talents come in many shapes and sizes in Japan, character-based communications are common too, and social media offer a different way of building credibility for brands. All in  all chipping away at the old model and at the same time exploring the depth of Japanese culture has provided a very interesting 11 years for me since I arrived in Japan for a supposed 1 year stint!</p>
<p>++++++++++++++++++++++++<br />
<em>A recent follow up to this post <a href="http://jameshollow.com/blog/the-japanese-advertising-industry-in-a-nutshell-2/" target="_blank">can be read here</a></p>
<p>An edited version of this article was posted in <a href="http://www.campaignasia.com/Article/388584,the-japanese-market-decoded-at-last.aspx?">Campaign Asia</a> in July 2014</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japanese-advertising-industry-nutshell/">The Japanese advertising industry in a nutshell</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>Growth Hacking for brands and how to grow a hybrid team</title>
		<link>https://jameshollow.com/blog/growth-hacking-for-brands-and-how-to-grow-a-hybrid-team/</link>
		<comments>https://jameshollow.com/blog/growth-hacking-for-brands-and-how-to-grow-a-hybrid-team/#respond</comments>
		<pubDate>Tue, 19 Nov 2013 05:11:42 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Featured posts]]></category>
		<category><![CDATA[Hybrid Culture]]></category>
		<category><![CDATA[growth hacking]]></category>
		<category><![CDATA[Hybrid teams]]></category>
		<category><![CDATA[Nurturing innovation]]></category>
		<category><![CDATA[Personal experience]]></category>
		<category><![CDATA[Profero Tokyo]]></category>

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		<description><![CDATA[<p>I was recently interviewed for a Japanese creative industry magazine &#8220;Project Design&#8221; to talk about the relevance of &#8220;Growth Hacking&#8221; (Japanese article here), the approach to growing web and mobile startups that has come to prominence in recent years, to established and non-web businesses. I was interviewed in Japanese, but wrote up the main threads of the [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/growth-hacking-for-brands-and-how-to-grow-a-hybrid-team/">Growth Hacking for brands and how to grow a hybrid team</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div id="attachment_182" style="width: 302px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/11/GrowthHackingJapan-logo-B+W.png"><img class=" wp-image-182  " title="Growth Hacking Japan logo" alt="Growth Hacking Japan - a Profero Tokyo initiative" src="http://jameshollow.com/wp-content/uploads/2013/11/GrowthHackingJapan-logo-B+W.png" width="292" height="302" /></a><p class="wp-caption-text">An initiative aimed at supporting international web / mobile brands grow in Japan, and developing Japanese growth hacking talent</p></div>
<p>I was recently interviewed for a Japanese creative industry magazine &#8220;Project Design&#8221; to talk about the relevance of &#8220;Growth Hacking&#8221; (<a href="http://www.projectdesign.jp/201401/growth-hacker/001011.php">Japanese article here</a>), the approach to growing web and mobile startups that has come to prominence in recent years, to established and non-web businesses. I was interviewed in Japanese, but wrote up the main threads of the conversation in English below.</p>
<p>First of all though some context. Why was I being interviewed about Growth Hacking? I have been a involved a lot with startups one way or another. I have had numerous startups as clients over the years, companies with a good product-market-fit for Japan for whom my company has effectively been the growth team <span class="GINGER_SOFTWARE_mark" id="eccbde0b-c48a-4047-8c11-9d59db9902cc">for</span> the Japan market. <span class="GINGER_SOFTWARE_mark" id="76b4a687-77f3-4eea-8265-924bcdbfe9a2">Also through</span> my role as a mentor for 500 Startups, Silicon Valley&#8217;s top accelerator program, where I offer advice to founders and growth hackers on how to grow in in particular, but anywhere for that matter. I also run Growth Hacking Japan University, a 7 week lecture course in Japanese that I have run twice now, and plan to run again soon, teaching growth hacking techniques and strategies to Japanese founders and aspiring growth hackers, and learning a lot from the participants at the same time.</p>
<p>Most of the time I work with bigger established brands, including cloud tech companies and web services, for whom <span class="GINGER_SOFTWARE_mark" id="aca5dfb8-7f4e-407a-84d9-5b6f5799c301">we</span> (Profero Tokyo) position ourselves as &#8220;the performance engine&#8221; that drives incremental results in one or a combination of marketing areas. I would not describe this work as &#8220;growth hacking&#8221; per se, but being so focused on KPIs and striving to create operational efficiencies, actually the work has a lot in common with what a <span class="GINGER_SOFTWARE_mark" id="7970f654-c9db-452d-a41e-963898fc074c">growth</span> team in a web startup would be doing, and this is <span class="GINGER_SOFTWARE_mark" id="23c57103-6d5c-4025-8bb3-13dff7ace56c">recognised</span> by several of our client partners. <a href="http://www.gingersoftware.com/">Ginger-Software</a>, the disruptive native English writing technology, founded in Israel, is one brand for whom we fulfil this role in Japan.</p>
<p><span class="GINGER_SOFTWARE_mark" id="79747855-f374-4811-bff5-41881b84d2b6">At</span> Profero Tokyo we are very conscious of the hybrid <span class="GINGER_SOFTWARE_mark" id="eace76cf-36db-4bc0-b36d-8e5c04687828">team we</span> bring to each brand partner, the skill sets that combine when our specialists work together to create additional value, both through coming up with ideas that cross disciplines, as well as synergies that drive efficiencies for our clients, and in this sense we have embraced the growth hacking philosophy.</p>
<p>Here are my notes from the interview:</p>
<p style="text-align: center">++++++++++++++++++++++</p>
<p>Growth hacking can inform the philosophy, techniques and most importantly the hybrid teams that established companies should bring to new business models.</p>
<h2>Growth hacking needs an agile environment</h2>
<p>The whole point of Growth Hacking is to grow a new business model as quickly as possible. That objective is shared by many established companies when they start a new business division or launch new products, so in <span class="GINGER_SOFTWARE_mark" id="6175f99a-aac8-44e1-944c-73fa6dede7e2">principle there</span> is nothing stopping big companies from &#8220;growth hacking&#8221;. However, growth hacking works best in the purest sense when nothing is held sacred, allowing the product-market fit to be established without constraints, such as &#8220;brand XXX&#8217;s target <span class="GINGER_SOFTWARE_mark" id="e98e6d5e-e126-41f8-8c2c-c42e12dedfa4">are</span> always <span class="GINGER_SOFTWARE_mark" id="8b1e5d22-5472-4c9a-b11e-635c0e453e9d">YYYY type</span> of consumers&#8221;. Nurturing this sort of agility into the culture and environment of a big company is very hard to do, hence why companies tend to become less innovative as they get bigger.</p>
<p>One way of looking at what changes when you go from a <span class="GINGER_SOFTWARE_mark" id="0c3fbc85-9395-4411-a946-5069c79821bc">small agile</span> startup to a big established company with many stakeholders, existing customers and partners, is to think in terms of where the efficiencies are coming from, since all business models need to be <span class="GINGER_SOFTWARE_mark" id="67d0497e-d9f3-41ab-a396-fdbcbb630a44">creating</span> efficiencies of scale of some kind or another if they are to grow.</p>
<p>In small companies with very little baggage and a small cohesive team internal efficiencies should be off the chart, but because the business model has no scale yet in the market, it enjoys minimal external efficiencies. As companies grow and gain momentum in their <span class="GINGER_SOFTWARE_mark" id="11fd2146-a3d1-40a6-8f9d-dee719e7629a">market they</span> go through a tipping point beyond which they have <span class="GINGER_SOFTWARE_mark" id="a8da9830-aae0-406d-b656-f6fb94c072cb">broad awareness</span> among their audience, people know what to expect, they can enjoy economies of scale when purchasing, and in general external efficiencies get better. But at the same time they tend to become more complex internally with multiple management levels, physical and social distance between employees in different departments, more complicated decision making processes and more friction in general.</p>
<p>So a lack of agility within some big companies would likely prevent a growth hacking type model to whir within it. But in its purest &#8216;bootstrapping&#8217; sense growth hacking is not always necessary or the most efficient route to success anyway. Where a new business division can leverage the strength of established business models and a symbiotic ecosystem can be created, such as Apple succeeded in doing across its hardware and software business, then that is the quickest route to success, and Growth Hacking doctrine would demand that that is the route taken. <span class="GINGER_SOFTWARE_mark" id="013a293b-923f-4f2e-90d3-d94bc7b9c466">iTunes</span> was never a standalone music store. The App Store only exists because of Apple&#8217;s mobile hardware. Building out <span class="GINGER_SOFTWARE_mark" id="d21424c0-597d-4cba-9dad-60b6eb6f6167">an</span> consumer ecosystem in a pre-planned way can be the right approach, provided you get the <span class="GINGER_SOFTWARE_mark" id="d3d9cca0-0961-4aad-a99d-4100ed3de40a">strategy</span> spot on.</p>
<p>Having said that, I <span class="GINGER_SOFTWARE_mark" id="e2817d04-8da9-4cdd-86ac-b9a40984e549">remember</span> reading an interview many years ago I think after the iPod took off, in which Steve Jobs said that his main role was insulating his R&amp;D team from being influenced by the commercial influences elsewhere in the business, nurturing a <span class="GINGER_SOFTWARE_mark" id="f770685a-48d7-4703-854b-696179eebc2b">free-thinking</span> environment for a group of super smart product designers and developers. Everyone knows what happened after that. Although I would not call Apple&#8217;s astounding run of <span class="GINGER_SOFTWARE_mark" id="2322e6f3-54c1-4a54-b35b-b2cacfd8cae3">innovation growth</span> hacking, creating a free thinking context in which experiment can happen and a tight team can work fervently together is I believe also necessary for the growth hacking scenario.</p>
<h2>Rapid Prototyping cycles for product-market fit</h2>
<p>So when is Growth Hacking relevant and possible for big businesses? At its heart Growth Hacking is an ongoing series of experiments, each one built on the intelligence gained from the <span class="GINGER_SOFTWARE_mark" id="f05a92cb-aa14-437b-9509-70823b4b602b">those</span> than <span class="GINGER_SOFTWARE_mark" id="3c58d070-c98f-40b3-ae42-3741397aa316">ran</span> before it. This is essentially iterative prototyping, a concept that is no way a new idea for big companies, but in the case of web startups they are doing it in public, or to anyone who will pay attention, and getting feedback directly to tune the product and the marketing mechanics at the same time. For many <span class="GINGER_SOFTWARE_mark" id="ee816352-24e9-4dc2-949a-4e447762b628">reasons not</span> least the desire to keep new developments unseen from competitors, it is harder for big companies to do this process in the open.</p>
<p>The iterative method is founded on data. If there is no way to capture the performance of the product as data and use that data to make informed decisions about how to improve the product and market it better <span class="GINGER_SOFTWARE_mark" id="ef7c45a1-d445-4d46-bcdf-9359784d8b70">then</span> forget the Growth Hacking idea. It&#8217;s something else at that point. This may well limit <span class="GINGER_SOFTWARE_mark" id="0851a346-4728-40ff-ba33-078ba8f8ac33">true</span> growth hacking <span class="GINGER_SOFTWARE_mark" id="e59770a2-71e3-4535-b844-e18c456ac762">to</span> web and mobile companies where the products are literally plugged into the market itself, but I am open minded on this point. All kinds of products are getting hooked into the internet-of-things now, and reporting performance data back to engineers and designers. Either way it does not stop other companies from using the ideas and approaches that are bound up with growth hacking.</p>
<p>Implicit in the argument above is the assumption that the marketing model and the product experience can co-evolve together. Often when companies get big and established one ends up downstream of the other. In many growth-hacked web services these days, the user experience itself comprises viral mechanisms that bring other users in, so that the product does its own marketing. Even if the viral effects are not wired into the product in this way, the product and the way it is distributed needs to allow for really short prototyping cycles. This principle is something that big companies could learn from, or at least aspire to this ideal, since often they place marketing downstream of R&amp;D, which can end up in the miserable scenario of trying to sell products that are <span class="GINGER_SOFTWARE_mark" id="af33bf39-8ffd-4eaa-86c2-d622a366182c">unsellable</span>.</p>
<h2>Connect customers &amp; growth team directly</h2>
<p>Spelling this principle out in terms of the people involved, the ideal is to <span class="GINGER_SOFTWARE_mark" id="7d0ad6c8-7b1c-48c3-b5f9-706c0c1ea395">short cut</span> the feedback loop between those designing and creating the product and its ultimate customers as much as possible. The word &#8220;growth hacking&#8221; feels very cold and technical, not really the &#8216;human insight based thinking&#8217; that we like to boast about in marketing, nor the &#8216;customer centric culture&#8217; that corporate CEOs work so hard to advocate in their companies. In a way though the growth hacking approach is the MOST customer centric <span class="GINGER_SOFTWARE_mark" id="ad07451b-7eff-4fef-8588-71e685fe903f">approach there</span> is, provided that the data being collected and used for <span class="GINGER_SOFTWARE_mark" id="7e357fbb-c717-4f32-8331-daff6f5c3c60">optimising</span> with actually does represent the value the customers are bringing to your brand and bottom line, in both the short and long term.</p>
<p>Thus the quintessential growth hacking metrics-based process of experimentation and <span class="GINGER_SOFTWARE_mark" id="e4e85d45-0a54-46fd-af3d-bb558e7162d6">optimisation</span> is in simple terms a way to short cut the &#8216;prototype &gt; test &gt; iterate&#8217; loop and make it spin as quickly as possible with the least separation between market and product evolution. This efficiency is what underpins the &#8220;fastest route to success&#8221; philosophy at the <span class="GINGER_SOFTWARE_mark" id="1492db15-bd0a-46ca-b3a0-76df37332da6">heard</span> of the growth hacking movement.</p>
<p>Anyone who has worked in a science laboratory or R&amp;D lab <span class="GINGER_SOFTWARE_mark" id="9fca4ff6-18c5-4335-ae58-7104f0750306">recognises</span> this process, and so in a sense growth hacking <span class="GINGER_SOFTWARE_mark" id="8923e2dd-0da3-48d2-973b-ca4f06099022">start-ups</span> have effectively put the lab at the <span class="GINGER_SOFTWARE_mark" id="e5ea8a86-6cdb-4379-a794-5e38047cd709">centre</span> of the business. In too many big businesses not only can the R&amp;D department become a costly appendage, but the scientific approach often loses out to internal politics or other constraints, or else the R&amp;D amounts to just <span class="GINGER_SOFTWARE_mark" id="e251cb01-c336-4353-8f18-06ea63cd4665">tinkering</span> with existing formats because the bigger vision has been forgotten or become obsolete.</p>
<h2>Defining the necessary conditions</h2>
<p>So I believe big companies can benefit from <span class="GINGER_SOFTWARE_mark" id="61575a47-4727-4e99-ac85-b0bfa3862e0f">growth hacking style approach</span> to growing a new business model, but they have to set up the context to mirror to some extent that of a startup in the following ways:</p>
<ul>
<li>It should be run by a few people who &#8220;own it&#8221;: passionate about the idea and strongly <span class="GINGER_SOFTWARE_mark" id="25ae37a9-5fe4-49cb-8f44-fecc653949c4">incentivised</span> to make it work, ideally through equity ownership</li>
<li>These leaders should be given the responsibility to take decisions without <span class="GINGER_SOFTWARE_mark" id="d53de63f-5f76-41e7-85fc-f49e20244b9c">committee agreement</span>, leading to forthright decision making and accountability</li>
<li>Allow risk taking and accept failure as a natural part of the process. Experimentation is needed to hit on the right formula, and you are unlikely to hit on <span class="GINGER_SOFTWARE_mark" id="c4c8bdef-8032-4b42-8680-b1fb94e6d1df">it</span> first time.</li>
<li>Start off with as few people as possible. The last thing the leaders need is a big team to manage before they know what it is they need to be doing.</li>
<li>You need to create an efficient, no-fat-on-the-bone base upon which to build out a profitable model. Too much resource early on, either people or money, will lead to inefficiencies that will at worse kill it prematurely, or else get baked into the business and restrict profitability later on.</li>
<li>Give the business brand-independence, enough for it to be able to tell its own stories and connect to a distinct audience that becomes its early adopter customer base from which an early majority can be recruited.</li>
</ul>
<h2>The importance of a brand narrative</h2>
<p>This last point about the need for brand independence is often forgotten I believe, but companies whose founders understand how to grow a brand often take off faster and win big in the long term. This is because they are making the technology mean something more than what its features would imply on their own. In my experience people often forget that the experience people <span class="GINGER_SOFTWARE_mark" id="49277ac3-1fb0-4f2b-b361-adfdc183f003">have is</span> fundamentally different depending on what they are looking to get out of it, and this is dependent on how well it is branded and the communications around it. <span class="GINGER_SOFTWARE_mark" id="f909698f-7835-47a4-9ec9-f7914386ed4b">No first</span> time user touches a feature set without preconceptions, so framing this interaction and the ongoing usage is the role of the brand.</p>
<p>Founders and companies with simple, powerful brand identities and compelling ideas around their technology, such as Phil Libin with Evernote&#8217;s &#8220;remember everything&#8221;, or Mark Beniof&#8217;s with Salesforce.com death-to-software narrative, are so good at selling their technology story that we forget just what masters they are at branding. Both men had plenty of business experience before founding the companies that made them famous, and it shows.</p>
<p>I would say that successful startups always have a strong &#8220;<span class="GINGER_SOFTWARE_mark" id="66880c10-169f-4c4b-9b8a-2c3a14d8e300">founders</span> story&#8221;, a vision to make the world better, core values, that for better or worse get baked into the brand perception from early on. Even if they are not a consumer-facing brand, this narrative is important for getting others excited about its potential, which is always necessary. These stakeholders are the investors, journalists and early hires in tech startups. But the same thing goes for new business models springing off big business, where the equivalents would be the board members, the individuals transferred in or hired into the business as well as the consumers who would adopt the new product.</p>
<p>So although it is very hard to <span class="GINGER_SOFTWARE_mark" id="5f1a5e04-61b6-494c-b9ab-161ba302b430">generalise</span> about how business models should get <span class="GINGER_SOFTWARE_mark" id="4111ca5f-54a2-4176-b696-02bfae27b49a">built</span> out, the brand story and how it enables businesses to captivate each subsequent audience as it builds its following is one, and the other is the way the internal team expands.</p>
<h2>Growth teams and growth hackers</h2>
<p>It is my belief that team structure is the most important area of growth hacking for big or established companies to take note of, not least in starting off slim, but what type of people are brought into the mix.</p>
<p>If we <span class="GINGER_SOFTWARE_mark" id="12a05ab0-db8b-4c08-9de0-1920bf4bd4bb">generalise</span> a <span class="GINGER_SOFTWARE_mark" id="2aee357a-83fa-4609-8e87-2b9fdc92f83d">growth</span> team into specialists and generalist, a room full of generalists is not ideal, but then nor is a room full of specialists, and yet this is often the make up you see.</p>
<p>You definitely need deep vertical expertise. <span class="GINGER_SOFTWARE_mark" id="8664c76b-28e5-431c-b145-a3a9d19d8ac4">In</span> a web start up you might have an SEM specialist, a PR specialist, a contents marketing / social media specialist and product developer as the first 4 members of a <span class="GINGER_SOFTWARE_mark" id="bd6bbe20-e9af-439d-abc6-6eecb9969722">growth</span> team. The challenge is getting these relatively diverse skill sets to work cohesively together so that much needed synergies emerge. It is even harder in big companies where these verticals might already exist as distinct departments, potentially physically separated.</p>
<p>In order to get them working <span class="GINGER_SOFTWARE_mark" id="47fbea0d-98d8-4ed5-8704-968fd50f08cb">synergistically</span> you need someone who can speak all all their respective lingoes, and who has a sense for the difference between just showing up in that area, and actually driving competitive advantage. Who is that person? It needs to be someone who has themselves <span class="GINGER_SOFTWARE_mark" id="e515632a-9cfc-49aa-bb0b-af086c7b900a">dived</span> into these skill sets at one point, not to the extent that they became an expert in all of them, but typically in one area at least.</p>
<p>These multi-skilled individuals are the sort of people who, being quick learners, dive headlong into a knowledge <span class="GINGER_SOFTWARE_mark" id="31c7f3f6-0e30-4bf1-b014-271af496c41d">specialism</span> for a while, get to the point where they understand 90% of it, can perceive the nature of expertise in that last 10%, but do not fancy spending the next 3+ years <span class="GINGER_SOFTWARE_mark" id="90605623-990b-437d-9958-5956d814bc06">to perfect</span> those skills themselves. And then they move on to another vertical. They get bored as quickly as they get inspired, but rather than being a weakness, it equips them with a rare combination of literacies.</p>
<h2>Not T-shaped, but &#8220;rake-shaped&#8221; talent is key</h2>
<p>In management theory they are similar to the T-shaped people, but actually more like a &#8220;rake&#8221;, or Japanese &#8220;<span class="GINGER_SOFTWARE_mark" id="88fa8dc5-7cd9-4a9f-915b-a6f04005115f">kuma</span>&#8211;<span class="GINGER_SOFTWARE_mark" id="743d4e48-8ca3-4949-806c-41dc1cd0d2c3">te</span>&#8221; meaning &#8220;bear&#8217;s claw&#8221;. You heard it here first! Ideally you can find one of these talents who also has leadership potential, and build the team around them, since they can be the bridge that gets the teams working together efficiently.</p>
<p>These sorts of people are rare and hence very valuable assets, especially if the areas they can bridge between map to the necessary skill sets of your business, and have the communication skills to forge a team spirit. These <span class="GINGER_SOFTWARE_mark" id="51f2bbd6-9dd7-481c-b432-555011ae5e1c">sorts</span> have been key drivers in the growth of the US silicon valley tech startups, where they are highly prized but they are even rarer in Japan. These people represent the &#8220;growth hacker&#8221; archetype, and <span class="GINGER_SOFTWARE_mark" id="ff3e54f8-26b1-4049-8df0-e3d74dcad90c">so perhaps more so</span> than &#8220;growth hacking&#8221; the approach, it is this archetypal skill set that is most important to highlight beyond <span class="GINGER_SOFTWARE_mark" id="c1361742-5b58-44af-ab95-3c982d876dc6">web</span> and mobile startups.</p>
<p>In Japan deep vertical expertise is celebrated and rewarded. Finding your craft and plugging away at it for a lifetime earns you respect and career progression. This is no bad thing, and Japan&#8217;s ongoing success as an economic force <span class="GINGER_SOFTWARE_mark" id="a4573a96-5eb1-4270-a36b-072ead1b8f7c">is built</span> on this tradition. Japan does not have a shortage of specialist, I believe.</p>
<p>However, the way companies and careers are structured it makes it hard for multi-disciplinary careers to be nurtured within companies, and hence there are not many growth hacker types around, and I believe this is a limiting factor <span class="GINGER_SOFTWARE_mark" id="33cb7bf9-3e34-4009-b5f5-4b0df6b82ea3">on</span> Japan&#8217;s economic success going forward that needs to be addressed.</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/growth-hacking-for-brands-and-how-to-grow-a-hybrid-team/">Growth Hacking for brands and how to grow a hybrid team</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>Renault-Nissan Alliance is the pathfinder corporate hybrid and can overtake Toyota</title>
		<link>https://jameshollow.com/blog/renault-nissan-alliance-is-the-pathfinder-corporate-hybrid/</link>
		<comments>https://jameshollow.com/blog/renault-nissan-alliance-is-the-pathfinder-corporate-hybrid/#respond</comments>
		<pubDate>Mon, 21 Oct 2013 09:56:04 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Hybrid Culture]]></category>
		<category><![CDATA[Japan Brasil]]></category>
		<category><![CDATA[Japanese innovation]]></category>
		<category><![CDATA[hybrid corporates]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=120</guid>
		<description><![CDATA[<p>I predict that by 2020 the Renault-Nissan Alliance will have replaced Toyota as the #1 car maker. Already 8.1m units annually, or 1 in 10 cars sold globally come from the group, which was established in 1999 through an unprecedented cross-shareholding agreement, that left both sides of the alliance incentivised to help the other succeed, [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/renault-nissan-alliance-is-the-pathfinder-corporate-hybrid/">Renault-Nissan Alliance is the pathfinder corporate hybrid and can overtake Toyota</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div id="attachment_122" style="width: 508px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Renault-Nissan-Alliance-b+w.png"><img class="size-full wp-image-122" alt="Renault-Nissan Alliance - united for performance" src="http://jameshollow.com/wp-content/uploads/2013/10/Renault-Nissan-Alliance-b+w.png" width="498" height="283" /></a><p class="wp-caption-text">The pathfinder corporate hybrid strategy</p></div>
<p>I predict that by 2020 the Renault-Nissan Alliance will have replaced Toyota as the #1 car maker. Already 8.1m units annually, or 1 in 10 cars sold globally come from the group, which was established in 1999 through an unprecedented cross-shareholding agreement, that left both sides of the alliance incentivised to help the other succeed, without the respective corporate and brand identities being consumed by the other. A key factor in the success of the group over the last decade has been the creation of successful hybrids of the two company&#8217;s strengths, where strengths are shared and weaknesses mitigated both ways. For instance, operationally the &#8220;Nissan Production Way&#8221; was adopted by Renault&#8217;s manufacturing facilities, leading to productivity gains of 15% on the French manufacturer&#8217;s production lines. Going the other way, in the same way that German makers have helped Toyota by supplying diesel engines for their European models, many of the Nissan cars and vans sold in Europe today have Renault-built diesel engines, helping Nissan become the biggest Japanese brand in many key markets in the continent.</p>
<p>Logistics is another key area of where hybrids of the two companies are paying dividends, working tightly together to create efficiencies across purchasing warehouses, shipping containers, shipping&#8230; In logistics alone the annual savings through collaboration amount to $300m. For the group as a whole the an enormous $2bn per year is estimated to have been saved in 2012 through collaboration.</p>
<p>The benefits of partnership do not just work on a global level, but also when they target strategic growth markets. In 2011 the Alliance launched a <a title="Brasil x Japan: the ideal hybrid?" href="http://jameshollow.com/blog/brasil-japan-ideal-hybrid/" target="_blank">hybrid  &#8220;Brazil Offensive&#8221;, investing $1.8bn</a> in local manufacturing facilities establishing a 200k unit annual capacity for Nissan, due to come online in 2014, and for Renault increased capacity to 380k units, a combined total of nearly 600k for this market that will soon become the World&#8217;s 3rd biggest overtaking Japan itself. In another BRIC market, Russia, where the group is targeting 40% market share as quickly as possible, the Renault-Nissan Alliance has taken a 67% controlling stake in the biggest local manufacturer AvtoVAZ, and together will expand local manufacturing capacity to 1.7 units annually by 2016. The move, which has been blessed by Putin, also brings the iconic Lada brand under the groups wing, adding it to the growing list of marks in its stable: Renault, Nissan, Infiniti, Dacia, Datsun, Renault Samsung Motors and now Lada.</p>
<p>In a globalised car marketplace where competition is increasingly intense, and car sales are often decided on the loan-purchase and warranty agreements rather than the uniqueness of the vehicles, the big players need all the operational efficiencies and economies of scale they can grab, and there is no doubt that deals as attractive as the AvtoVAZ one would not have been possible without the combined financial grunt of the Alliance behind them. But in such a market genuine technological leadership becomes even more important, as Toyota proved with their hybrid technology.</p>
<p>The Alliances biggest technology play has been the bold investment in electric vehicles, a move that would not have been a viable option without the combined financial strength, nor without the complementary R&amp;D contributions of Renault and Nissan respectively. The Renault Nissan Alliance is leading plugin cars sales with 100,000 since 2010 and is deeply involved in building out the infrastructure to support an EV car culture in developed markets. Whether this will prove to give Renault-Nissan a decisive advantage in the race to the top is yet to be seen, but if EV adoption accelerates they are better placed than any.</p>
<p>If this partnership has been so successfully then why have not others followed suit? Actually they have. Similar deals have been struck between VW &amp; Suzuki, GM and Peugeot and others, but none have been nearly as effective. Why is this? You could point towards Renault and Nissan&#8217;s relatively well matched scale and mutual strength, meaning that the relationship could not be too one sided, as was the case with VW and Suzuki&#8217;s failed alliance. However, back in 1999 Nissan were on the brink of bankruptcy, so a similar disparity might have evolved in the Renault Nissan Alliance too.</p>
<p>Carlos Ghosn, CEO of both companies and the Alliance itself used the metaphor of a marriage to explain its success:<br />
&#8220;A couple does not assume a converged, single identity when they get married. Instead, they retain their own individuality and join to build a life together, united by shared interests and goals, each bringing something different to the union. In business, regardless of the industry, the most successful and enduring partnerships are those created with a respect for identity as the constant guiding principle.&#8221;<br />
This mutual respect was reflected in the decision to retain the two distinct corporate HQs in Paris and Yokohama, but establishing a separate headquarters for the Alliance in Amsterdam, on neutral territory as it were, where the two sides can share ideas, technology and work on refining and developing new synergies and strategies.</p>
<p>I am not alone in thinking that at the heart of any innovative organisation is the diversity of its culture. Too many people thinking in the same way and accepted approaches get reinforced. But in hybrid teams everyone has to make an effort to empathise with and understand the alternative ways of thinking, and this leads to original thinking.</p>
<p>This sort of diversity does not have to come from different national cultures, but it is certainly one way of baking such diversity into an organisation. In an another post I speculated as to what would arise from a <a title="Brasil x Japan: the ideal hybrid?" href="http://jameshollow.com/blog/brasil-japan-ideal-hybrid/" target="_blank">hybrid of Japanese and Brazilian cultures</a>. In the same way I am intrigued to know how the Japanese and French cultures combine, albeit with many other nations blended in to the multi-national context. Just like all marriages, it probably is not all plane sailing, but if the willingness to make it work is there, then special things can happen.</p>
<div id="attachment_102" style="width: 410px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png"><img class="size-full wp-image-102" alt="Japan Brazil Hybrid Flag Pin" src="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png" width="400" height="320" /></a><p class="wp-caption-text">Japan &amp; Brazil getting closer together</p></div>
<p>The value of cross cultural hybrids in catalysing innovation is especially relevant to Japan since its society and hence workforce is relatively homogeneous compared to say the US or the UK. In the context of an ageing demographic yet essentially healthy, capital-rich economy I expect many more Japanese corporations in other industries to instigate cross border alliances.</p>
<p>Having just overseen a merger between two companies, albeit on a somewhat smaller scale, I know from personal experience that it is the differences between two companies that implies the value of bringing them together, but you need cultural synergies to make it work, and someone who can understand both sides and so nurture the resulting union. In this sense much of the credit for the successful partnership must go to Carlos Ghosn, himself a Brazilian-Lebanese-French multilingual hybrid. His success in bringing Nissan back from the brink has made him a near cult figure in Japanese business, and perhaps one day he will sit on top of the world&#8217;s biggest car maker. Already though the world, not least Japan, has a lot to learn from his experiences.</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/renault-nissan-alliance-is-the-pathfinder-corporate-hybrid/">Renault-Nissan Alliance is the pathfinder corporate hybrid and can overtake Toyota</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>Brasil x Japan: the ideal hybrid?</title>
		<link>https://jameshollow.com/blog/brasil-japan-ideal-hybrid/</link>
		<comments>https://jameshollow.com/blog/brasil-japan-ideal-hybrid/#respond</comments>
		<pubDate>Thu, 10 Oct 2013 14:36:40 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Hybrid Culture]]></category>
		<category><![CDATA[Japan Brasil]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Brasil]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=101</guid>
		<description><![CDATA[<p>Although the stereotypes associated with Japanese and Brazilians are poles apart, the two countries in fact share a special relationship based on the very human ties of historical emigration. Now they are starting to explore the potential of combining the mutual strengths of both nations in the future. Japan&#8217;s is arguably the most &#8220;progressed&#8221;  society [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/brasil-japan-ideal-hybrid/">Brasil x Japan: the ideal hybrid?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div id="attachment_102" style="width: 330px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png"><img class=" wp-image-102 " alt="Japan Brazil Hybrid Flag Pin" src="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png" width="320" height="256" /></a><p class="wp-caption-text">Japan &amp; Brazil getting closer together</p></div>
<p>Although the stereotypes associated with Japanese and Brazilians are poles apart, the two countries in fact share a special relationship based on the very human ties of historical emigration. Now they are starting to explore the potential of combining the mutual strengths of both nations in the future.</p>
<p>Japan&#8217;s is arguably the most &#8220;progressed&#8221;  society on the planet, demographically more mature than any other, and one of the most advanced in terms of technology, infrastructure, healthcare provision and with a massive, capital intensive economy.</p>
<p>In contrast Brasil (spelt the Portuguese on purpose!) has a young demographic, labour-intensive economy destined to grow into a superpower, but lacks many of the technological and infrastructural know-how that Japan has at its fingertips. Today they are becoming ever closer economic partners as they start to realise the potential to trade knowledge, goods and services, and potentially co-create culture too.</p>
<p>In a <a title="The explosion of hybrid humans, and what it means for us" href="http://jameshollow.com/blog/explosion-hybrid-humans/">previous post concerning hybrid families</a>, I came to the conclusion that &#8220;new types of humans&#8221; may be unique genetically, but it is the fact that they express a unique combination of two cultures that is probably the more interesting characteristic.</p>
<p>Among the possible cultural hybrids you can imagine, the Japan-Brasil hybrid is, for me at least, one of the most interesting to explore, simply because their stereotypical citizens are so contrasting. Personally both Japanese and Brazilian cultures draw me in, but in very different ways,  so this is a topic I am bound to come back to repeatedly.</p>
<p>The company I run, Profero Tokyo, is part of an international network that boasts a strong presence in Brasil, and in connection with that I was asked to pull together a factual summary of the special relationship Japan and Brasil enjoy, an abridged version of which you can see below.</p>
<p>(Many thanks to Chris Beaumont for his contributions to this document)</p>
<p><b> </b><b>Historical bonds between peoples </b></p>
<ul>
<li>In 1907 a treaty was signed between the Brazilian and Japanese governments to grant the Japanese the right to live and work in Brasil.</li>
<li>After 19th century emigrations, today Brasil is home to the largest population of Japanese outside of Japan ~ 1.5m</li>
<li>Japan is home to 320k Brazilians,  the largest non-Asian group in the country</li>
<li>Brasilians perceive a significant role for Japan in Brazil’s development, according to a nationwide survey in 2013 (link &#8211; <a href="http://www.mofa.go.jp/mofaj/press/release/25/3/press6_000047.html">Japanese only</a>):
<ul>
<li>“Which country should be the most important partner of Brasil in the future: Japan (50%) came second after the United States (59%), and was followed by China (32%)</li>
<li>Regarding the fields in which Brazilians have expectations of Japan (multiple answers), transfer of technology (42%) came first, followed by such areas as the expansion of the import of Brazilian products (39%), increase of employment by factory establishments (38%), investment (21%) and the export of Japanese products (21%)</li>
</ul>
</li>
</ul>
<p><b>Diplomatic &amp; bilateral agreements</b></p>
<p><b></b>During a meeting between respective foreign ministers in September 2013, the following points were agreed (<a href="http://www.mofa.go.jp/region/page4e_000032.html">source link</a>):</p>
<ul>
<li>Both welcomed the advances being made in the two countries’ relations not only in political and economic relations, but also in a broad range of areas such as education, science and technology, cooperation in the international arena and culture and sports.</li>
<li>Both ministers shared the view that 2015, which will be the 120th anniversary of the conclusion of the Treaty of Friendship, Commerce and Navigation between Japan and Brazil, will be celebrated not only by holding a large number of events in both countries, but also by strengthening and deepening bilateral relations further.</li>
<li>During a meeting between President Rousseff and Prime Minister Abe, Brasil’s President praised the recent investments by Japanese companies in Brasil, welcomed more in the future</li>
<li>Both premiers looked forward to strengthened cultural ties through future sporting events, as consecutive Olympic host nations, and Japan’s soccer team at Rio2014 (<a href="http://www.mofa.go.jp/policy/economy/page3e_000078.html">source link</a>)</li>
<li>A bilateral agreement on sharing Nuclear technology has been restarted having been on hold since the 3/11 earthquake and tsunami (<a href="http://www.japantimes.co.jp/news/2013/06/20/national/japan-brazil-to-restart-talks-on-nuclear-deal-stalled-since-fukushima-crisis/#.UlVxA2Q-L7U">source link</a>)</li>
<li>In 2013 a waiver of visa requirements has been agreed between the two countries for diplomatic &amp; official passport holders.</li>
</ul>
<p><b>Cultural touch points: Soccer</b></p>
<ul>
<li>Soccer has become Japan’s biggest national sport, and there are high hopes for the men’s national team in 2014 after reaching the quarter finals in 2010.</li>
<li>Soccer is even a topic at summit meetings, as President Rousseff told Priminister Abe that she hoped Brasil would meet Japan in the final of the World Cup!?</li>
<li>Japan’s women’s soccer team are reigning World champions, helping to expand the appeal and involvement to Japanese women and men alike.</li>
<li>Japanese consumers are already excited by Brasil’s vibrant culture and the World Cup followed by the Olympics will provide the perfect platform for Brasilian brands to launch broad awareness and acceptance in Japan</li>
</ul>
<p><b>Cultural exchange: The arts, entertainment &amp; fashion</b></p>
<ul>
<li>Japan is a voracious consumer of foreign fashion brands, entertainment media and food exports. The culture is extremely dynamic, and brands can rise to prominence here much faster than in other markets.</li>
<li>An example is the Brasillian flip flop brand “<a href="http://jp.havaianas.com/">havaianas</a>” that bore the Brazilian flag icon on all its products, which became a sell out success in Japan in recent years</li>
<li>Perhaps seeded through the Japanese communities in Brasil, the Japanese originated manga (adult comics) and anime (animated TV / film) cultures have become mainstream in Brasil over the last 2 decades. Today Japanese anime song vocalists play to sell out 100k audiences in Brasil, and anime command large TV ratings among young audiences. This has inspired a generation of young Brazilian manga artists and animators, the fruits of which have become major cultural exports for Brasil.</li>
<li>Brazilian culture is equally popular in Japan. The <a href="http://www.japan-talk.com/jt/new/asakusa-samba-carnival">Asakusa Samba Carnival</a> is one of Tokyo&#8217;s biggest summer festivals.</li>
<li>Japan’s leading social mobile service LINE, today boasts 230m users globally, having broken all records in reaching this number in just 2 years since opening. It’s highly visual and vibrant interface is a natural fit with Brasillian users, and LINE places high priority on Brasil as an international market, and Brasillian portuguese will be one of the first languages to enjoy a localized experience</li>
<li>Japan&#8217;s top EC platform, Rakuten, plans to expand its Brazil operation, opened in 2012, to 1,500 merchants in the 12months from October 2013, and is aiming to grow that number to 20,000 by 2018</li>
</ul>
<p><b>Inbound investment from Japan </b><b>Manufacturing &amp; Technology </b></p>
<ul>
<li>Brasil is seen as a desirable place to invest by Japanese companies. Plans to boost production or acquire a local business in order to build a strong foundation for future growth are regularly announced in Japan.</li>
<li>Brasil is set to overtake Japan as the world’s third biggest car market, and is the focus of a great deal of investment from Japan’s top 3 makers Toyota, Honda and Nissan:</li>
<li>In 2011 Japan’s biggest beverage company, Kirin Holdings, took 100% control of Brazil’s second biggest brewer, buying the outstanding 49% of stock for $1.35bn. Now called &#8220;Brasil Kirin&#8221; the company has 15% market share, and in Nov 2013 Kirin announced a $150m investment plan in 2014 to dramatically increase capacity</li>
<li>Honda decided in August 2013 to spend ~$450m to build a new assembly plant in Itirapina, Sao Paulo State, doubling its production capacity to 240,000 units / year</li>
<li>Toyota Motor Corp. in August last year started producing the Etios compact model &#8211; tailored to Brasil’s growing car market &#8211; at its new factory in Sorocaba, Sao Paulo.</li>
<li>A Nissan Motor Co. manufacturing facility is under construction in Resende in the state of Rio de Janeiro. Operations are slated to begin in the first half of next year creating 2,000 jobs and 200k units/year in production capacity. See this article for more background on Nissan&#8217;s Brazil strategy.</li>
<li>Japanese business activity is not limited to the auto industry: the Japanese Chamber of Commerce and Industry in Brazil has 354 member companies, the largest number in the group&#8217;s history, and they come from a diverse range of sectors.</li>
<li>An increasing number of presidents running the Brasilian subsidiaries of Japanese companies now double as executive officers of their head offices in Japan, reflecting the strategic importance of Brasil in their international strategies.</li>
<li>Japan’s leading credit card company, JCB, started issuing credit cards through Caixa in April. JCB already has a network of 1.2m stores in Brasil that accepts its cards.</li>
<li>Mitsubishi Heavy Industries Ltd. and four other Japanese firms plan to join forces to invest in a Brazilian shipbuilder to better compete with South Korean and Chinese rivals in the lucrative market for resource-exploration vessels, buying a 30% stake in Ecovix-Engevix Construcoes Oceanicas S/A for about 30 billion yen by the end of this fiscal year.</li>
<li><b>Technology</b> is also an area of common interest and partnership:
<ul>
<li>Telcos will partner to test a global first <a href="http://www.live-production.tv/news/3d-4k-arising/japanese-test-8k-brazil.html">8k broadcast system</a> at the Olympics in 2016</li>
<li>Japan is set to share its <a href="http://ajw.asahi.com/article/economy/business/AJ201305030049">megafloat</a> technology to support Brasil’s nascent offshore natural gas extraction opportunities</li>
</ul>
</li>
</ul>
<p><b>Trading &amp; Agribusiness</b><b> </b></p>
<ul>
<li><b>Japan’s large trading companies</b> are further expanding into Brazil&#8217;s agricultural sector. Some companies are trying to boost their transactions with local producers and suppliers through acquisitions of Brazilian operations. Others are engaging in agriculture or handling logistics distribution.</li>
<li>&#8220;We want to contribute to boosting Brazil&#8217;s presence as the world&#8217;s leading grain supplier,&#8221; said Seiji Shiraki, Mitsubishi Corp.&#8217;s executive vice president and regional CEO</li>
<li>Trading company Mitsui &amp; Co. have taken a 49.9% stake in a joint venture with SLC Agricola, targeting international exports and expansion of production to Africa</li>
<li>Japan’s government has approved the <a href="http://www.meatpoultry.com/articles/news_home/Trends/2013/07/Brazil_to_make_First_shipment.aspx?ID=%7BE7119345-4DB9-4586-BF97-B765F03C809F%7D&amp;cck=1">large scale import of Brasilian pork</a>, as of 2013.</li>
</ul>
<p><b>Japan&#8217;s economic trajectory</b></p>
<ul>
<li>“Abenomics” &#8211; the name given to Prime Minister Abe’s didactic economic policies to stimulate economic growth, have so far proved very successful</li>
<li>Today Japan’s economy is growing faster than any in the developed world, and consumer confidence is higher than at any time over the last decade.</li>
<li>A cornerstone of Abenomics is to make it easier for international business to operate successfully in Japan, and for their international employees to live comfortably and prosper</li>
<li>This goal is supported by the establishment of innovation zones in 5 major cities including Tokyo, with deregulation allowing fast establishment &amp; profitable operation</li>
</ul>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/brasil-japan-ideal-hybrid/">Brasil x Japan: the ideal hybrid?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>The explosion of hybrid humans, and what it means for us</title>
		<link>https://jameshollow.com/blog/explosion-hybrid-humans/</link>
		<comments>https://jameshollow.com/blog/explosion-hybrid-humans/#respond</comments>
		<pubDate>Wed, 02 Oct 2013 23:28:29 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Genetics]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Human evolution]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=79</guid>
		<description><![CDATA[<p>I recently discovered this little gem of a video describing Japan&#8217;s trend towards greater ethnic diversity. It is interesting to note the not inconsiderable numbers of immigrants living in Japan, around 2.3m out of a population of 127m as of 2010, the vast majority of which are Asian. Taking the UK as a yardstick, like [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/explosion-hybrid-humans/">The explosion of hybrid humans, and what it means for us</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p style="text-align: left">I recently discovered this little gem of a video describing Japan&#8217;s trend towards greater ethnic diversity. It is interesting to note the not inconsiderable numbers of immigrants living in Japan, around 2.3m out of a population of 127m as of 2010, the vast majority of which are Asian.</p>
<p>Taking the UK as a yardstick, like Japan an island nation that was never colonised by immigrants in the way that say North America was, at least since prehistorical times, but which started its journey of multi-culturalization a good century or two before Japan did, in its 2001 census 85% of the population described themselves as &#8220;white british&#8221;. So Japan still has a long way to go, but it is on its way.</p>
<p>All immigrants contribute to the cultural diversity of a country, but not necessarily to the creation of hybrid families. Some do though. According this video, in 2010 there were 30,000 mixed marriages in Japan, and ~2% of children born in Japan were of mixed race. Again this is low compared to some countries, but compared to Japan not so long ago, it is clear that steadily things are changing.</p>
<div id="attachment_84" style="width: 310px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Japan-is-diversifying-b+w.png"><img class="size-medium wp-image-84 " title="Hybrid families in Japan" alt="Hybrid families in Japan" src="http://jameshollow.com/wp-content/uploads/2013/10/Japan-is-diversifying-b+w-300x165.png" width="300" height="165" /></a><p class="wp-caption-text">Screenshot from video created by Hafufilm.com</p></div>
<p>Of course this trend is not unique to Japan. In fact, emigration and ethnic intermarriage is by far the most dominant force on the collective human genome. According to the pre-eminent biologist and evolutionary geneticist, E. O. Wilson, &#8220;The impact on humanity as a whole, even while still in this current early stage, is an unprecedented dramatic increase in the genetic variation within local populations around the world. The increase is matched by a reduction in differences <i>between</i> populations&#8221;.</p>
<p>So while locally variation is increasing, even in Japan as this video describes, statistically the variance of human genes around the world is going down, which worries some population geneticists. This seems to me like a small price to pay for the rest of us to enjoy &#8220;local variety&#8221;!</p>
<p>For those like myself who struggle with statistical ideas like variance, imagine the distribution of humanity&#8217;s genes say 500 years ago as mountainous islands with big stretches of oceans in between them. With modern emigration and intermarriage those mountains are being eroded down and the gaps between the islands are filling in, bridging between them, with a myriad of new racial hybrid humans.</p>
<p>The areas that are being filled in represent uncharted territory for human genotypes &#8211; the space between anglo saxon and Japanese for instance is being filled in with each &#8220;half&#8221; Japanese half anglo-saxon who is born. Multiply that up by all the combinations of race and you have an explosion in the number of &#8216;types of human&#8217; on the planet.</p>
<p>But if this trend continues to its logical conclusion, the landscape will end up completely flat with no gaps, valleys or mountains anywhere. There will be many more &#8220;types of human&#8221; around than before, but the variance will be nil.</p>
<p>This eventuality seems a long way off, but it is perhaps not so far fetched to imagine that two cosmopolitan cities geographically separated, say London and New York, could end up the same genetically when looked at as a population.</p>
<p>Why did these isolated islands of genes exist in the first place? Homo sapiens evolved into anatomically modern humans in Africa, and then set out to colonise the entire planet starting a mere 70,000 years ago or so, reaching as far as Australia by 50,000 years before the present, and finally jumping across the bearing straits to the Americas as recently as perhaps 22,000 years ago.</p>
<p>This is very little time indeed for selective evolution to act. Traits such as skin colour are adaptations to varying UV exposures at different latitudes, but actually, the vast majority of the genetic differences between what we call races is not due to local natural selection, but to random genetic differences in the bands of humans that set out from Africa at different times, and then diverged further through genetic drift, a phenomenon which as the term suggests, has no selective direction.</p>
<p>What all this means is that while race and population genetics is a really fascinating area of science on a global level, those of us who have mixed-race children should not try to read too much into their genetic combination beyond what they look like. Obviously, since this would amount to an affirmation of racial prejudice. And in this sense, the way we look at our &#8220;half&#8221; children is no different in any way at all to the way any parents look at their child who is genetically half them, and half their partner. Every child, every human is a new type of human, wherever they get labeled on that genetic map of the world.</p>
<p>However, where I think us mixed-marriage types do get to think of ourselves and our progeny as special is in the area of cultural hybridisation. What does it mean to be exposed to two quite distinct cultures from birth compared to a more homogeneous cultural upbringing? I am not exactly sure, but more than genes, this is the interesting question.</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/explosion-hybrid-humans/">The explosion of hybrid humans, and what it means for us</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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