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	<title>James Hollow&#039;s Blog about Hybrid Thinking &#187; Japan&#8217;s future</title>
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	<description>Imagining a Hybrid World from Tokyo - A blog by James Hollow</description>
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		<title>Why US brands are investing in Japan today</title>
		<link>https://jameshollow.com/blog/why-us-brands-are-investing-in-japan-today/</link>
		<comments>https://jameshollow.com/blog/why-us-brands-are-investing-in-japan-today/#respond</comments>
		<pubDate>Sat, 26 Mar 2016 10:09:57 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Digital culture]]></category>
		<category><![CDATA[Japan economy]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Japanese advertising]]></category>
		<category><![CDATA[brands in Japan]]></category>
		<category><![CDATA[Japan digital]]></category>
		<category><![CDATA[Japan investment]]></category>
		<category><![CDATA[Silicon Valley]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=466</guid>
		<description><![CDATA[<p>This post is based on a speech I gave on March 18th at an event to celebrate the opening of my network MullenLowe Profero&#8217;s new San Francisco office, attended by friends and clients.  There is a lot written about Japan and it’s basket-case economy in the US press, and most of it is wrong. The [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/why-us-brands-are-investing-in-japan-today/">Why US brands are investing in Japan today</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><em>This post is based on a speech I gave on March 18th at an event to celebrate the opening of my network MullenLowe Profero&#8217;s new San Francisco office, attended by friends and clients. </em></p>
<div id="attachment_468" style="width: 1034px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2016/03/SiliconValley_brands_in-Japan_B-W.png.001.png"><img class="wp-image-468 size-full" src="http://jameshollow.com/wp-content/uploads/2016/03/SiliconValley_brands_in-Japan_B-W.png.001.png" alt="Today some noteworthy Silicon Valley brands are investing in the Japanese market" width="1024" height="768" /></a><p class="wp-caption-text">Today some noteworthy Silicon Valley brands are investing in the Japanese market</p></div>
<p>There is a lot written about Japan and it’s basket-case economy in the US press, and most of it is wrong. The reality on the ground is quite different, and I would like to tell you about a few of the smart American brands that understand this and are profiting.</p>
<p>In doing so I am going to try answer a pretty simple question:<br />
Why do some great American brands choose to double down and invest in Japan today, while others pull out?</p>
<p>Is it hard to do business in Japan? Well, it’s not yet a vassal state of California, but it is a relatively easy country for brands to get up and running in, with the right governance laws, IP protection, an increasingly open minded and multi-lingual, though still diligent labour force.</p>
<h2>Opportunities &amp; Efficiencies in Japan</h2>
<p>It’s digital advertising landscape too is perhaps the most similar to the US among major economies, dominated by Google, Facebook and Twitter with some noteworthy local players in the mix.</p>
<p>There are some great opportunities for efficient investment as well. For instance in Tokyo alone you have in one contiguous metropolis a population the same as California&#8217;s, but squeezed into an area the size of Los Angeles county. Tokyo alone has more consumers than Canada, and 50% more than Australia&#8230;</p>
<p>But Japan has not worked out for everyone. A great US brand that recently threw in the towel is FORD, who closed shop in Japan in 2015 after selling only a few thousand vehicles in the preceding 12 months.</p>
<p>Now you could say, well, that’s cars, and Japan is the last place you want to be selling cars. But in the same year Mercedes Benz celebrated its best year in Japan of all time, making over $100m in profit. You would think it’s hard to find double digit growth anywhere these days, but Mercedes notched up 15%.</p>
<p>Of course a few years ago a new American car brand was born not far from here, and TESLA is already a darling among Japan’s many millionaires. TESLA opened a bunch of new service centres in Japan in 2015, and is investing in Japanese language related usability &amp; navigation.</p>
<p>Perhaps with Tesla in mind it is a good time to mention how much Japanese consumers love brands. This is not the shallow materialistic “me too” purchasing culture that frothed uo in 80s &amp; 90s, and you see in other bubbles. It’s the long term, well researched, quality-seeking kind of love that leads to loyalty. It’s a love of brand stories.</p>
<h2>Japan&#8217;s consumers are brand savants</h2>
<p>When Steve Jobs passed away in 2011 I was one of the many thousands who went to Apple’s flagship store in Ginza where a mountain of flowers and messages spontaneously built up. It was interesting to see what those messages said. Although many did say “we love you Steve” it was not simply idolatry, since many belied a much deeper sentiment. In fact more than anything they said “Thank you”. Because Japanese consumers appreciated the fact that Steve Jobs respected Japan, it’s culture, it’s noodles. He understood their love for beautiful design, quality and authenticity, and made great products for them.</p>
<p>Another Silicon Valley brand, one that was spun out of innovation at Stanford back in 1985, has recently decided to double down on Japan. SunPower is breaking free from its Japanese partner distributor to go head to head with Panasonic at the high end of Japan’s residential and commercial solar installations. The solar marketplace is mature, and quite saturated with cheap Chinese makers, so this is not about a land grab. This is about giving consumers an alternative brand choice, with emotional differentiation as much as functional.</p>
<p>And if you think you can see a pattern in the types of brands I have mentioned, let me tell you about one more American brand thriving in Japan that is not known as a tech innovator. In fact it has barely changed in its 80 year history. SPAM. You would not think it had much to bring to Japan, but you would be wrong. It is marketed as a relatively premium product, costs more than fresh chicken by the ounce, and is loved by Japanese housewives. You certainly have to rethink how you tell the story, though, and that’s where we come in, but if you have something unique and authentic to offer, you are in business.</p>
<p>So did I answer the question?</p>
<p>If I had to tell you in single word why smart American brands are investing in Japan today it would be this one: MARGIN. Japanese consumers are prepared to pay for brands they see as offering unique value. That value is not just functional. Actually it’s mostly emotional. And it is created by telling brand stories in a very local way, and if you are lucky, by an agency that gives you an <a href="http://tokyo.mullenloweprofero.com/" target="_blank">&#8220;Unfair Share of Attention&#8221;</a>.</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/why-us-brands-are-investing-in-japan-today/">Why US brands are investing in Japan today</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>How good is Japanese customer service, and how bad can it get?</title>
		<link>https://jameshollow.com/blog/good-japanese-customer-service-bad-can-get/</link>
		<comments>https://jameshollow.com/blog/good-japanese-customer-service-bad-can-get/#respond</comments>
		<pubDate>Mon, 08 Jun 2015 10:19:02 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Featured posts]]></category>
		<category><![CDATA[Hybrid Culture]]></category>
		<category><![CDATA[Hybrid theory]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[hybrid corporates]]></category>
		<category><![CDATA[Hybrid teams]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=417</guid>
		<description><![CDATA[<p>Japan has, I believe, a good image for customer service and I have certainly had numerous conversations over the years with foreigners visiting Japan who have been blown away by the attention to detail, courtesy as well as genuine human kindness. Some of the traditions that set Japan apart are things like beautiful and meticulous [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/good-japanese-customer-service-bad-can-get/">How good is Japanese customer service, and how bad can it get?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><!--?xml version="1.0" encoding="UTF-8" standalone="no"?--></p>
<div>
<div id="attachment_418" style="width: 650px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2015/06/JapaneseGiftWrapping_B+W.jpg"><img class="size-full wp-image-418" alt="A cylindrical gift is wrapped beautifully" src="http://jameshollow.com/wp-content/uploads/2015/06/JapaneseGiftWrapping_B+W.jpg" width="640" height="360" /></a><p class="wp-caption-text">A cylindrical gift is wrapped beautifully in a Japanese department store</p></div>
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<div>
<p>Japan has, I believe, a good image for customer service and I have certainly had numerous conversations over the years with foreigners visiting Japan who have been blown away by the attention to detail, courtesy as well as genuine human kindness.</p>
<p>Some of the traditions that set Japan apart are things like beautiful and meticulous gift wrapping in retail stores, similarly delicate presentation of food in restaurants, cleanliness in general,  things running on time, and on a higher level safety and reliability.</p>
<p>At the same time I have heard many anecdotes, mostly from foreign residents in Japan, but also sometimes from visitors, telling of mind bogglingly annoying treatment.</p>
<p>What’s going on here? Is this another one of Japan’s “contradictions”?</p>
<h1>Japanese cultural stereotypes</h1>
<p>This topic will get very cloudy very quickly if I do not focus it a bit more. Some of the examples I mentioned in the first paragraph are intertwined with public service investment policy and regulation that I am not qualified to go into. What I want to focus on instead, even though I am not exactly qualified in this area either, is the human end of it. People delivering customer service. Even with this focus the threads of arguments can quickly get intertwined with more complex national issues like how the education system works, but I will try to steer away from too many sweeping generalisations.</p>
<p>There is an ever so slightly derogatory Japanese word for theorising about Japanese people and what makes them different. It is called NIHON-JIN-RON, and in general I try to steer clear from it, since there is so much tripe written in the genre, and it can get borderline racist. In this case though I need to flirt with it in order to get anywhere near the heart of the question, and besides Japanese people actually love it when they hear that they are different and unique. I apologise in advance for any offence caused and would welcome being put right in public e.g. via <a href="http://jameshollow.com/wp-admin/post-new.php">my twitter account @jameshollow</a>.</p>
<p>Apologies done, first of all let’s try to define the right conditions that can deliver the ultimate in customer service. I would argue the following ingredients are key:<br />
&#8211; rigorous training regime based on high standards<br />
&#8211; staff with pride in their work, want to do their bit<br />
&#8211; knows their company / product really well<br />
&#8211; access to personal information (either their own memory or access to data)<br />
&#8211; empowered individuals, prepared to make own decisions<br />
&#8211; creative / think on their feet to work out bespoke approach<br />
&#8211; empowered to work around / bend rules if circumstances demand</p>
<p>I suspect that the first 3 conditions are met more often in Japan than say my native UK, hence people’s pleasant surprise in general with service quality when they come and stay here. Overall I suspect the average level of care is higher.</p>
<h2>Incremental improvement of service?</h2>
<p>In the same way that Japanese manufacturers have used detail-oriented management processes to constantly improve quality and reliability, so service brands have applied similar practices to hone their care, and hence general standards of care and support are high. A first hand example of this is the difference between JAL and BA cabin crew. You can share a joke in the galley far more readily with a BA crew member, but having flown with young kids on both airlines, the JAL crew were obviously trained on the essentials of caring for a family with young kids far better. There was no comparison.</p>
<p>I also believe that although not absolute, Japanese people are a little bit happier in a role that serves others, because it feels like they are doing their bit for society, and in Japan values are a little bit more tilted towards serving society than serving yourself.</p>
<p>For the 3rd point about knowing your product better, the more stable job market in Japan that meant people stayed with the same employer for longer may in the past have conferred an advantage here, but today with the contract working structure I am not sure there is anything to call out here other than perhaps training again.</p>
<p>I would though point out that training works both ways. Japanese people are used to absorbing lots of information from a young age, so their ability to suck up detailed product information and protocols may well be higher. I suspect they are less likely to challenge the principles behind them as well.</p>
<h2>The Japanese customer service fail</h2>
<p>The last 3 criteria though explain why Japan often finds it hard to deliver really really special customer service, outside the family run hotels and restaurants where as owners the service providers are more empowered.</p>
<p>Japanese employees I would say are less empowered to make decisions for themselves, more afraid of the potential consequences of breaking the rules or doing something differently, and not just for themselves, (a type of thoughtfulness in itself, but one that may not help the individual guest they are serving), and hence unable to make people feel ultimately special.</p>
<p>Taking the UK as the counterpoint, I guess the first 3 criteria are on average less often met, but if they are the last 3 are more possible than in Japan.</p>
<p>America for its part is renowned for encouraging the extremes, serving up the best in the world and the worst in equal measure. The statistical Bell curves for most things tend to be broader in diverse America than the tighter clustering around the average in homogenous Japan, whether its for height, education standards or I suspect customer service.</p>
<p>Japan can deliver dire service too however, but I suspect it is of a slightly different kind, not rooted in pure sloppiness but instead in inflexibility. The relatively tighter training combined with the customer service provider’s frequent inability to think for themselves (while at work anyway) can lead to some terrible experiences, and I believe there is a particular type of fail that annoys us long term residents most because we know where it stems from.</p>
<p>A nice example I heard recently was from an Italian friend who runs a luxury watch importer. He was taking his extended family out to a restaurant, an Italian no less, as he concedes the Italian cuisine in Tokyo is pretty damn good. He had a booking from 7pm and arrived with his large group 5mins early in light rain. At the door he could see the empty table reserved and prepared for them, since it was the only one big enough to seat them. The waiter though would not let them in the door until 7pm, since that was when they booked from. My Italian friend was literally pulling his hair out as he recounted this experience, so I can only imagine the earful he gave the waiter. “If that happened in Italy, I tell you…” I doubt it made much difference though.</p>
<p>I have heard enough stories like this over the years now to have a label for them: “the does-not-compute fail”. It’s a bit like the frustrations you suffer when you present a slightly uncommon set of circumstances to any hard wired operating system, only the option of “wait and speak to the operator” is not available and even then escalation may be fruitless. It’s caused by the dutiful member of staff following a set of rules or regulations to the letter without feeling any sense of empowerment to interpret them in the spirit in which they were intended, or empathy with guest’s discomfort or frustration for that matter. Although you could also call it a failure of the training regime too.</p>
<p>It is not just in customer care that this trait can treat is head. I have heard from numerous sources, both anecdotally from friends working in the field and more officially in reports that the safety regime in the Fukushima Dai-ichi suffered from this kind of vulnerability, so the results of this kind of auto-piloting are not always trivial.</p>
<p>In the same way that it is certainly not true to say that western companies don’t get the training bit right, since many do, it is not true that no Japanese customer service professionals do not have the wherewithal or charisma to make things happen for their customers. Many do, but there a relatively fewer of them I bet.</p>
<h2>Hybrid brand cultures as the ideal?</h2>
<p>The interesting question is what happens when you blend corporate cultures and the different balances of personality types you get between Japan and other markets, as <a title="Renault-Nissan Alliance is the pathfinder corporate hybrid and can overtake Toyota" href="http://jameshollow.com/blog/renault-nissan-alliance-is-the-pathfinder-corporate-hybrid/">NISSAN and Renault have attempted to do with their alliance discussed here</a>. I have also written before about the Japan hybrid at a cultural level in the context of the <a title="Brasil x Japan: the ideal hybrid?" href="http://jameshollow.com/blog/brasil-japan-ideal-hybrid/">Japan x Brazil hybrid</a> as being a particularly interesting one, but there are many more being explored today.</p>
<p>In fact this is something that Japanese service brands are exploring with increasing vigour as they finally dig into their enormous cash stock piles and expand their operations overseas, and threaten to steel the mantel of Japan Inc from the Japanese maker brands.</p>
<p>One notable area of service brands which were relatively quick of the blocks in this are the Japanese convenience store chains like 7eleven, Lawson and FamilyMart. They are applying their processes for training staff in customer service, also hygienic practices when serving food, areas which give them a competitive quality advantage in many Asia countries. Combined with best practices in logistics management and other infrastructure they are expanding rapidly in Asia, already boasting over 50k stores between them outside Japan.</p>
<p>Another brand trying to do something similar, only with a bit more fashion sense, is UNIQLO, the phenomenally successful Japanese fashion retailer, dubbed the ZARA of Japan. They have massive plans for growing out a chain of stores across the US and Europe, currently growing at 50% YoY, and have at the heart of their strategy, to complement their innovative fabric technologies, a Japanese level and style of in-store etiquette to charm their customers.</p>
<p>UNIQLO believes in this as a USP to such an extent that they are flying store managers from Europe and the US back to Japan to be trained in a Japanese store. The idea of handing a customer’s credit card back to them with two hands, a little bow and a “let me return your card madam” may sound old fashioned, but it might just be the next big thing in retailing.</p>
<h2>Service brands as Japan&#8217;s biggest export</h2>
<p>Although manufacturing remains Japan’s biggest export, I expect to see more Japanese service brands picking up the slack. There is a lot of intent out there in M&amp;A space to back this up, with the likes of Softbank, JapanPost, KuroNeko (Black Cat) logistics, RECRUIT and many more buying into foreign markets.</p>
<p>And of course Japan is now getting an influx of tourists like it has never seen before. Although the growth is coming from everywhere, the numbers are dominated by visitors from Taiwan, China, SE Asia and other Asian countries, so it will be challenged to show off its warm hearted neighbourliness like never before.</p>
</div>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/good-japanese-customer-service-bad-can-get/">How good is Japanese customer service, and how bad can it get?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>&#8220;Willing complicity&#8221;: what advertisers (and users) really want from social platforms</title>
		<link>https://jameshollow.com/blog/willing-complicity-brands-users-advertisers-really-want-social-platforms/</link>
		<comments>https://jameshollow.com/blog/willing-complicity-brands-users-advertisers-really-want-social-platforms/#respond</comments>
		<pubDate>Wed, 22 Oct 2014 01:36:12 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Digital culture]]></category>
		<category><![CDATA[Featured posts]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Japan digital]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=401</guid>
		<description><![CDATA[<p>I was recently asked by Campaign Asia to contribute a comment to the news that Snapchat, the newest kid on the chat-app block, is starting to monetise through advertising. As always happens to my comments, it got edited down, (I am yet to master the soundbite!) so I felt compelled to develop the point I [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/willing-complicity-brands-users-advertisers-really-want-social-platforms/">&#8220;Willing complicity&#8221;: what advertisers (and users) really want from social platforms</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>I was recently asked by <a href="http://www.campaignasia.com/Article/391343,Now+its+Snapchats+turn+to+monetise.aspx">Campaign Asia</a> to contribute a comment to the news that Snapchat, the newest kid on the chat-app block, is starting to monetise through advertising. As always happens to my comments, it got edited down, (I am yet to master the soundbite!) so I felt compelled to develop the point I was making and share here. I have pasted the original in at the bottom.</p>
<p>4 or 5 years ago Facebook&#8217;s strength was seen to be the number of ways OTHER than advertising it could monetise its users, at least from the point of view of tech industry savants and savvy investors. Now, post IPO and obligated to maximises profits for its shareholders, Facebook is riding high on its advertising revenues, comprising over 90% of its total, and the tools it provides to its ad publishers like us are getting better all the time. Social game-derived revenue, the promise of social gifting.. all these have fallen by the wayside, and worryingly both users and advertisers are concerned about all the noise in the timeline and the fact that brands and users&#8217; aims are often at odds on the platform.</p>
<p>LINE is making a ton of money, albeit not yet on the scale of Facebook, but its <a href="http://linecorp.com/en/pr/news/en/2014/783">revenues are growing ~20% quarter-on-quarter</a> and it seems that <a href="http://linecorp.com/en/pr/news/en/2014/679">less than 20% of it is coming through brand sponsors</a>, and a good chunk of that is from branded stamps, typically the mascot characters that have been adapted and expanded into a full spectrum of emotive icons.</p>
<p>Branded stamps are a great example of the sort of &#8220;willing complicity&#8221; that those of us in the advertising industry love since a platform imbibed with this spirit provides the fertile soils in which to nurture positive, 2 way relationships with users. The rest of the sponsored content is basically opt-in newsletters, which can also contain fun and entertaining content, but typically are driven by retail coupons. In other words, LINE has an opt-in Groupon-type model inside it. Again, more brand-user complicity. And blocking updates from brands is as easy as you like.</p>
<p>In contrast to Facebook, LINE makes the vast majority of its money through game sales and non-brand stamp sales, and recently opened a creators market for stamps, analogous to what Apple did for apps with the App Store, discussed in detail <a title="Becoming a creative hybrid – Tokyo Memoirs Chapter 6: The app store gold rush" href="http://jameshollow.com/blog/memoirs-app-store-gold-rush/">in this recent post &#8220;The App Store Gold Rush&#8221;.</a> Establishing a creators&#8217; marketplace, like an app store, or like YouTube channels combined with content discovery engine, turns the 2-way dynamic between sponsors and users into a triangular one, that Facebook does not really have, but which is really valuable in maintaining a healthy culture.<a title="The App Store Gold Rush." href="http://jameshollow.com/blog/memoirs-app-store-gold-rush/"><br />
</a></p>
<p>YouTube seems to be the biggest advertising platform that has got this balance right. Since day one YouTube has understood that they are only as strong as their content creators are motivated to contribute to the community, and the way they share ad revenues with those creators, not to mention hold award shows and put on fan events for them, is the most powerful example of the &#8220;attention economy&#8221; model that the world is shifting towards.</p>
<p>Right now I would guess that it is the YouTubes and LINEs of the world that own the future, and Facebook is going to burn out and fade away within the next 5 years, and it this idea of willing complicity between users and the platforms&#8217; way of monetising them that is key to long term success. Snapchat would do well to take note if they want a long-lived popularity. Of course if short term profits are the objective, they may have different ideas.</p>
<p><em>The Campaign Asia article:</em></p>
<div id="articleHeader">
<h1>Now it&#8217;s Snapchat&#8217;s turn to monetise</h1>
</div>
<div>by <a id="ctl00_ctl00_ContentPlaceHolderBody_LeftColumnPlaceHolder_NewsArticle_rptAuthors_ctl01_AuthorHyperLink" href="http://www.campaignasia.com/Author/541984,Byravee+Iyer.aspx" target="_blank">Byravee Iyer</a> on Oct 20, 2014</div>
<div>GLOBAL &#8211; This weekend Snapchat users in the United States were privy to its first-ever advertisement: a 20-second trailer for horror movie ‘Ouija’.</div>
<div>
<div><img id="ctl00_ctl00_ContentPlaceHolderBody_LeftColumnPlaceHolder_NewsArticle_imgArticlePic" title="Now it's Snapchat's turn to monetise" alt="Now it's Snapchat's turn to monetise" src="http://cdn.i.haymarketmedia.asia/?n=campaign-asia%2fcontent%2fsnapchat_600x400.jpg&amp;w=640&amp;q=100&amp;c=0" /></div>
<div>Still from a Snapchat promotional video</div>
<p>“It’s the first time we’ve done anything like this because it’s the first time we’ve been paid to put content in that space,&#8221; the company said on its <a href="http://blog.snapchat.com/post/100255857340/advertising-on-snapchat" target="_blank">blog</a>. &#8220;It’s going to feel a little weird at first, but we’re taking the plunge.”</p>
<p>The sponsored post for the film <em>Ouija</em> was edited specifically for the platform to mimick a Snapchat story.</p>
<p>The ads are optional; users don’t have to watch them if they don’t want to. They also disappear after viewing or within 24 hours, just like Stories. Users have no choice when it comes to receiving the ads, but unlike the approach chosen by Facebook, Twitter and Instagram, the ads do not play automatically.</p>
<p>It is unclear when Snapchat plans to roll out to other markets or how exactly it charges for ads. In its blog, Snapchat stressed that it wouldn’t put ads in personal communication, things like Snaps or Chats. “That would be totally rude,” the statement said. “We want to see if we can deliver an experience that’s fun and informative, the way ads used to be, before they got creepy and targeted.”</p>
<p>“As Snapchat starts down the advertising path, it needs to make sure that it creates a culture in which advertiser and users’ wishes are aligned,” said James Hollow, president at Lowe Profero Tokyo. “The way YouTube have succeeded in doing, and Line seems to be trying hard to sustain.”</p>
<p>According to Hollow, post-IPO, Facebook is riding high on its media revenues, but both users and advertisers are concerned about all the noise in the timeline and the fact that brands and user aims are often at odds.</p>
</div>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/willing-complicity-brands-users-advertisers-really-want-social-platforms/">&#8220;Willing complicity&#8221;: what advertisers (and users) really want from social platforms</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>Why Japan needs a vision for nuclear energy</title>
		<link>https://jameshollow.com/blog/japan-needs-nuclear-energy-future/</link>
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		<pubDate>Sat, 09 Aug 2014 04:04:18 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Energy]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[nuclear energy]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=317</guid>
		<description><![CDATA[<p>A few months back I attended a round table discussion hosted by the British Embassy on Japan&#8217;s energy options and communications around its policies. The context of the debate was set up with a screening of the documentary Pandora&#8217;s Promise, a film which I was lucky enough to be involved with when the Fukushima sections [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japan-needs-nuclear-energy-future/">Why Japan needs a vision for nuclear energy</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>A few months back I attended a round table discussion hosted by the British Embassy on Japan&#8217;s energy options and communications around its policies. The context of the debate was set up with a screening of the documentary <a href="http://pandoraspromise.com/">Pandora&#8217;s Promise</a>, a film which I was lucky enough to be involved with when the Fukushima sections of the film were shot back in 2012, and have been a friend of the director, <a href="https://twitter.com/RobertStoneFilm">Robert Stone</a> ever since.</p>
<div id="attachment_352" style="width: 666px" class="wp-caption aligncenter"><a href="http://youtu.be/bDw3ET3zqxk"><img class=" wp-image-352  " alt="Pandora's Promise- Official Trailer - a film by Robert Stone, explores the role of nuclear energy perceived by environmentalists" src="http://jameshollow.com/wp-content/uploads/2014/08/Pandora_s_Promise_-_Official_Trailer__B+W.png" width="656" height="391" /></a><p class="wp-caption-text">Pandora&#8217;s Promise &#8211; a film by Robert Stone, explores the role of nuclear energy perceived by environmentalists</p></div>
<p>There were about 15 of us, and around the table was a diverse mix of high level Japanese civil servants, climate academics, journalists &amp; TV producers, nuclear safety professionals and global energy experts. It was probably just over half Japanese, and Robert even video-conferenced in from the US.</p>
<p>This was one of many ways in which I have seen the British Foreign Office working hard to stimulate debate on energy questions in Japan. The dedication and intelligence of the climate and energy team there makes me proud to be British, despite the current Conservative government&#8217;s hypocrisy in this area!</p>
<p><a href="http://en.wikipedia.org/wiki/Chatham_House_Rule">Chatham House rules</a> applied, so I cannot quote anyone, nor would it be right to imply that a consensus was reached along the following lines, but here is a summary of what I concluded based on what I heard that evening on top of my own knowledge of the topic going in:</p>
<p>The planet as a whole needs nuclear energy:</p>
<ul>
<li>We are adding a Brazil&#8217;s worth of demand to the planets electricity consumption every year</li>
<li>Last year our use of energy increased by an amount that is more than all the energy contributed by renewables</li>
<li>So renewables cannot even keep up with the annual increment let alone eat away at fossil fuel consumption</li>
<li>Hence we are burning more coal than ever, a habit that kills hundreds of thousands of people every year (e.g. 50k in the US annually according to the American Lung Association) through air pollution</li>
<li>There is not the energy density in renewables to make a rapid step change possible; instead possible gains are incremental efficiency gains</li>
<li>Global sea levels are now all but guaranteed to rise by enough to displace 100s millions of people in coming decades</li>
<li>There is enough built-in temperature increase to set off dangerous and unprecedented positive feedback mechanisms (methane from melting permafrost, methane hydrate from artic ocean floors)</li>
<li>Extreme weather events caused by climate change are causing thousands of deaths every year (typhoons, floods, landslides etc)</li>
<li>Compared to this predicament issues with nuclear are tiny and solvable, and we know nuclear energy can be scaled up quickly, because France and other countries did it in the 80s/90s after the oil shock, and now we have better, safer, more modular technologies, albeit requiring road-testing</li>
</ul>
<div id="attachment_325" style="width: 844px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2014/06/FranceNuclearScaleOut_B+W.jpg"><img class=" wp-image-325  " title="Graph showing how quickly France shifted to a nuclear, low carbon energy generation" alt="France nuclear shift in 1980's in numbers" src="http://jameshollow.com/wp-content/uploads/2014/06/FranceNuclearScaleOut_B+W.jpg" width="834" height="589" /></a><p class="wp-caption-text">France shifted from minimal to 75% nuclear energy contribution in the space of decade</p></div>
<p>Water &lt; = &gt; Energy:</p>
<ul>
<li>climate change-induced water shortages are becoming huge issues all over the world</li>
<li>there are many parts of the world with money and water-dependent agricultural economies but which are running out of water (California for crops in the desert, Saudi Arabia for drinking water&#8230;)</li>
<li>Desalinization and pumping will require cheap, deployable energy</li>
<li>a new generation of modular nuclear reactors are more likely to make the economics work than importing fossil fuels</li>
</ul>
<p>About trust between people and governments:</p>
<ul>
<li>for people to trust you, they have to know you care about them</li>
<li>you have to trust them back</li>
<li>you have to do what you say you are going to do</li>
<li>the Japanese government has a trust issue over nuclear for these reasons that it needs to fix</li>
</ul>
<p>About risks in the modern world:</p>
<ul>
<li>there are risks everywhere, not least from climate change (extreme weather events, rising sea levels, drought &amp; famine)</li>
<li>modern life is a risky proposition heading for 9bn + people</li>
<li>ploughing money into oligarchs and minority-ruled kingdoms is also risky &#8211; some of it gets used to fund terrorists</li>
<li>energy decisions in the future will not be driven primarily by safety, but by national security, for energy and water</li>
<li>the perceived risk of radiation from nuclear accidents is vastly overblown and irrational, but very hard to change</li>
</ul>
<p>Why Japan needs to have a participatory debate about energy:</p>
<ul>
<li>because there was a false contract “nuclear = zero risk” ( very <strong>low</strong> risk is not <strong>no</strong> risk) between government &amp; public that was wrong and needs to be reset</li>
<li>because the debate is polarised between the establishment (status quo) and the irrational antis, thus excluding a silent majority of pragmatic citizens</li>
<li>to regain trust, because it has been lost, and this is the biggest issue</li>
<li>to engage and give voice to a silent majority</li>
<li>to create a collective vision for the future of Japan energy and hence national security</li>
<li>to express compassion for the victims of Fukushima, (not the radiation, but the fear and mistrust) because it never has been expressed collectively</li>
</ul>
<p>The debate has to be framed accurately:</p>
<ul>
<li>the economic consequence, not least the trade deficit, of importing ALL energy on ships as fossil fuels from foreign, unstable nations</li>
<li>the local and global impacts of burning coal on air quality</li>
<li>the growing threat of climate change to global prosperity</li>
<li>the fact that Japan is being watched by other nations, so whichever path is chosen will have global impact on energy &amp; climate policy</li>
<li>the fact that renewables cannot cover base load energy needs in Japan or any big country</li>
</ul>
<p>There needs to be independent sources of investigation, information and thought in Japan:</p>
<ul>
<li>In the US and UK there are independent think tanks for inter-disciplinary thought leadership (<a href="http://thebreakthrough.org/">The BreakThrough Institute</a>, for instance)</li>
<li>These are a way for scientific consensus to be communicated to a wider public</li>
<li>There are young passionate people with credible platforms to share their analysis and ideas</li>
</ul>
<p>Japan needs a future narrative, both for domestic and international reasons:</p>
<ul>
<li>The Japanese public will never choose to go back to the old status quo with nuclear</li>
<li>Turning the nuclear plants back on may be acceptable as a transition phase if it is made clear where Japan is headed</li>
<li>There are passively safe nuclear reactor technologies available now, even for a seismically active country</li>
<li>Japan can test these, perfect the technology, and create a new era of trust based on a new generation of plants, phasing the old ones out over time</li>
<li>These technologies can be exported to a world hungry for cheap, reliable, low carbon energy</li>
</ul>
<p>Overall I came away thinking that there is hope for tackling carbon emissions and climate change using nuclear energy, in combination with new renewables, and for Japan to play a big role in that, but so much work needs to be done to get there</p>
<p>************************</p>
<p>Links for related reading &amp; watching:</p>
<p>Pandora&#8217;s Promise Download on  iTunes: <a href="https://itunes.apple.com/us/movie/pandoras-promise/id675188533">https://itunes.apple.com/us/movie/pandoras-promise/id675188533</a></p>
<p>Radiation &amp; Reason :  the Impact of Science on a culture of fear book: <a href="http://www.radiationandreason.com/">http://www.radiationandreason.com/</a>  &amp; <a href="http://youtu.be/YZ6aL3wv4v0?list=PLzlmHFByN-Hoa3N8Rn0wSMjsUHp2_mP9Q">Youtube Video</a></p>
<p>The BreakThrough Institute&#8217;s Publication, specifically on energy pragmatism: <a href="http://thebreakthrough.org/publications">http://thebreakthrough.org/publications</a></p>
<p>What role for nuclear power in Japan&#8217;s future: <a href="http://japanfocus.org/-Christopher-Hobson/4146">http://japanfocus.org/-Christopher-Hobson/4146</a></p>
<p>&nbsp;</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japan-needs-nuclear-energy-future/">Why Japan needs a vision for nuclear energy</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>The Japanese advertising industry in a nutshell</title>
		<link>https://jameshollow.com/blog/japanese-advertising-industry-nutshell/</link>
		<comments>https://jameshollow.com/blog/japanese-advertising-industry-nutshell/#respond</comments>
		<pubDate>Fri, 27 Jun 2014 00:18:34 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Japanese advertising]]></category>
		<category><![CDATA[Japanese innovation]]></category>
		<category><![CDATA[Japan digital]]></category>
		<category><![CDATA[Personal experience]]></category>
		<category><![CDATA[Profero Tokyo]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=309</guid>
		<description><![CDATA[<p>In this article I try to unravel one of the marketing industry’s most enduring mysteries: why Japanese ad agencies have succeeded in holding on to such a dominant position in the Japanese market, despite all the efforts of the major global agency networks. I believe the answer lies in a fundamental difference between Japanese and [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japanese-advertising-industry-nutshell/">The Japanese advertising industry in a nutshell</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>In this article I try to unravel one of the marketing industry’s most enduring mysteries: why Japanese ad agencies have succeeded in holding on to such a dominant position in the Japanese market, despite all the efforts of the major global agency networks. I believe the answer lies in a fundamental difference between Japanese and western audiences and the models the agencies use to approach them.</p>
<p><em>(A new follow up to this post <a href="http://jameshollow.com/blog/the-japanese-advertising-industry-in-a-nutshell-2/" target="_blank">can be read here</a>)</p>
<h2><b>The western agencies&#8217; strategy paradigm</b></h2>
<p>I entered the advertising industry off the back of 4 years studying physics at Oxford University, so I was more than a little predisposed to reductionist theories. I was therefor relieved to find a rational framework for solving communication problems, loosely referred to as  the ‘account planning model’, being used in the planning departments of London’s agencies, and the agency networks globally. I was taken under the wing of a top strategist in Ogilvy London’s planning department, at that point one of the best strategy groups in town (it still could be for all I know). I also attended lectures at the Account Planning Group, and studied up on the award entry books which documented all of the shortlisted case studies. In short, I threw myself at this branch of the social sciences as if it were the next stage in my academic journey.</p>
<div id="attachment_310" style="width: 293px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2014/06/leftbrainrightbrain_b+w.jpg"><img class="size-full wp-image-310" src="http://jameshollow.com/wp-content/uploads/2014/06/leftbrainrightbrain_b+w.jpg" alt="Left brain right brain advertising planning" width="283" height="299" /></a><p class="wp-caption-text">The account planning model combines the best of left brains and right brains</p></div>
<p>The account planning model first emerged from JWT London in the 1960’s and from there became the default paradigm for planning brand communications in the marketing empires that emanated from the UK, US and Europe. It is not designed to remove creativity from advertising, rather to impose structure and authority on an otherwise potentially chaotic and subjective process, and hence give these advertising agencies a process around which to scale up in a way that combines both business rationality and creativity.</p>
<p>By defining the creative task through a rational process, and then letting the best creative ideas compete with each other to be executed, the client can feel confident that the idea finally chosen is going to be the right one for her brand, right here, right now. It also gives the creative teams the freedom of a tight brief, as opposed a long rope with which to hang themselves.</p>
<h2>Rationality &amp; creativity combined</h2>
<p>The model goes something like this (with the role that takes the lead in each step shown in brackets):</p>
<ul>
<li>Unearth relevant target insight (account planner, possibly working with researchers)</li>
<li>Clarify the unique thing about the brand or product that needs to be communicated (account planner)</li>
<li>Come up with a concept that ties these two together (account planner)</li>
<li>Based on the concept, create multiple communication ideas, pick the best one (creative team)</li>
<li>Execute the chosen idea in a contemporary style (creative team &amp; production)</li>
</ul>
<p>It works because the worst that can happen is that the ad says the right thing but fails to get noticed much. When it goes really well, communications get made that jump off the medium and strike the viewers&#8217; consciousness with a thwack and everyone involves gets to go to Cannes to pick up the awards.</p>
<p>Based around this model, western advertising agencies have colonised every developed economy and are well placed in developing ones too. Every one except that is for Japan, where they have captured a small sliver of a huge market and if anything are getting weaker at this point.</p>
<h2>So what happened in Japan?</h2>
<p>I have heard numerous explanations for this state of affairs, the most common being that local competition is so historically strong and immovable with local media monopolies, particularly DENTSU, that there is not shifting them; the challenge of hiring top talent as a foreign company in Japan (even though foreign companies in other industries manage it); nepotistic relationships between domestic brands and agencies…. There is some truth to all of these, but the argument that the Japan ad market is locked down by the incumbents can be easily refuted by observing that a big new player has sprung up in the last decade, reached #2 in terms of revenue scale, and continues to challenge the old media titans. It is very telling to look at how they did it, as I will do further down..</p>
<div id="attachment_311" style="width: 490px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2014/06/dentsu_logo.jpg"><img class="size-full wp-image-311" src="http://jameshollow.com/wp-content/uploads/2014/06/dentsu_logo.jpg" alt="Dentsu dominate in Japan" width="480" height="270" /></a><p class="wp-caption-text">Dentsu dominates the Japanese advertising industry with a home grown formula for success</p></div>
<p>The real answer as to why the huge international networks have failed to capture much of the market in Japan, which I have never heard or seen written anywhere before, is this: the western advertising planning model does not work in Japan.</p>
<p>Let me explain.</p>
<p>As eluded to above, Japan’s media and advertising industry is indeed dominated by old-school media in the shape of Dentsu and its old rivals. Their persistent strength is usually put down to the fact that they have long standing exclusive relationships with much of Japan’s biggest media properties, as well as old-boy-network-type relationships with Japan’s biggest ad budget spenders.</p>
<p>But Dentsu&#8217;s monopoly is based on access to celebrity, not media. This works because in Japan it is aesthetic novelty, rather than hit-you-on-the-head ideas, that will always win out when building brands, and celebrity is the easiest way to auction novelty to the highest bidder.</p>
<p>That’s 90% of the answer right there. But if you want the full context read on….</p>
<h2><b>An audience wired a little differently</b></h2>
<p>Brought up in an education paradigm that promotes detailed knowledge and skill acquisition as opposed to conceptual originality or critical thinking, communications that aim to get a rise from Japanese consumers on conceptual terms simply do not connect.</p>
<p>In contrast, advertising that presents and explores an incrementally novel aesthetic will gain notoriety in Japan.</p>
<p>In other words, it is not that Japanese culture is shallow. It is just that it is deep in a different way: aesthetically. Aesthetics for advertising in the broadest sense comprises language (copy), celebrity (talent), design (visual execution), and music (including TV ad jingles!).</p>
<h2><b>Aesthetic depth</b></h2>
<p>Take the copy space as an example. Compared to alphabetic languages, Japanese, with its multiple layers of expression: Chinese characters, hiragana, katakana, and alphabet (in which Japanese words are often rendered to connote novelty) is a much more fertile and fast-evolving cultural realm in which to explore new ideas when compared to romanic language based cultures. Indeed, I have seen many campaigns that are driven by playing within this copy space alone, revealing simply a new way of writing a familiar idea.</p>
<p>But in Japan’s personality-centric culture, celebrities will always win out. And this works just fine for Dentsu since, compared to the other areas of potential aesthetic novelty, access to trending celebrity is a lot easier to control than all the others, and it is this that Dentsu has nailed as a business model.</p>
<p>In the west, as agencies vied with each other over producing creative novelty, forcing the division of media sales from strategic and creative services, the onus on the creative agencies was to create even more conceptual originality.</p>
<p>No such onus has ever impinged on Dentsu. In fact, the opposite is true.</p>
<p>When an agency handles competing brands as Dentsu does all the time, creating run-away successful campaigns based on creative novelty only serves to anger the competing brands, and increases their expectation and potential dissatisfaction in the future.</p>
<p>Instead, it is much easier to maintain control of both the market and client expectation by selling access to celebrities at a ranked pricing hierarchy. This is what Dentsu does, and knowing that they live and die by access to celebrity they will go to any extreme to capture and control their assets.</p>
<h2><strong>Dentsu&#8217;s biggest threat</strong></h2>
<p>Today the company that threatens Dentsu most, having risen meteorically to #2 in Japan’s media landscape, is Cyber Agent, the web media goliath. They catapulted up off the back of Ameba, their social blogging platform that, far from being technologically innovative, rose to ascendance in the micro-blogging bubble of 2007~2010 by capturing celebrities. They hired a talent agency golden boy to woo the magazine fashion models, TV celebrities and in general old-world media celebrities onto their digital platform to write (or have ghost written) their celebrity blogs. This attracted both their fans and endorsements plus advertising revenues that come with it. So although an upstart, Cyber Agent really played Dentsu at their own game, only in a different media space.</p>
<p>As cynical as all this is, I do not want to leave the impression that there is no art in Japanese advertising.</p>
<p>Let’s take TVCMs for instance.To generalise, any ad that captures the aesthetic zeitgeist of the moment, usually dominated by the celebrity dimension in terms of the execution, but in the really brilliantly executed examples, all the other aesthetic layers also combine to create a consilient work of art, albeit one that would bemuse western-schooled critics.</p>
<p>An example that springs to mind is this BOSS Coffee ad (Suntory) from 2002. The diminutive J-Pop idol HAMASAKI Ayumi, the most expensive endorser of the early 2000’s, is dressed as a cow girl on a spaghetti western set, singing the Boss coffee song. Her petiteness is juxtaposed with the enormous frame of the Hawaiin sumo wrestler AKEBONO himself dressed as a cowboy, but singing in a cute and endearing manner. A samurai character, cast to resemble Mifune from Kurosawa’s classic samurai films of the 1950s that famously inspired the Spaghetti western genre of the same era in the US, is also reprised in this multilayered aesthetic cultural collage. Two nuns appear towards the end &#8211; they are the <a href="http://en.wikipedia.org/wiki/Kano_sisters">KANO sisters</a>, who are far from innocent, so the nun outfits are likely an ironic touch to juxtapose the virginal AYUMI.</p>
<div id="attachment_312" style="width: 536px" class="wp-caption aligncenter"><a href="http://youtu.be/GMVtKs9shZo"><img class="size-full wp-image-312 " title="A typically novel TV ad with a top celebrity c2004" src="http://jameshollow.com/wp-content/uploads/2014/06/Ayumi_cowboy_ad_bosscoffee.png" alt="Ayumi meets Mifune" width="526" height="390" /></a><p class="wp-caption-text">A typically novel TV ad with a top celebrity</p></div>
<p>Does anyone remember this ad today? Probably not, because it is not designed to be memorable, but rather to be of the moment and hence position BOSS as such, until the moment passes, and a new aesthetic is demanded.</p>
<p>Why would any westerner be inspired to work in such a market? Well, because it’s fascinating and infinitely challenging. Although we do not have access to the top domestic celebrities, there is a lot of scope for designing communications that do not conform to the talent cookie-cutter formula, not least when you get onto Japan’s diverse digital landscape. And talents come in many shapes and sizes in Japan, character-based communications are common too, and social media offer a different way of building credibility for brands. All in  all chipping away at the old model and at the same time exploring the depth of Japanese culture has provided a very interesting 11 years for me since I arrived in Japan for a supposed 1 year stint!</p>
<p>++++++++++++++++++++++++<br />
<em>A recent follow up to this post <a href="http://jameshollow.com/blog/the-japanese-advertising-industry-in-a-nutshell-2/" target="_blank">can be read here</a></p>
<p>An edited version of this article was posted in <a href="http://www.campaignasia.com/Article/388584,the-japanese-market-decoded-at-last.aspx?">Campaign Asia</a> in July 2014</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/japanese-advertising-industry-nutshell/">The Japanese advertising industry in a nutshell</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>What the 2020 Olympics means for Japan</title>
		<link>https://jameshollow.com/blog/what-the-2020-olympics-means-for-japan/</link>
		<comments>https://jameshollow.com/blog/what-the-2020-olympics-means-for-japan/#respond</comments>
		<pubDate>Thu, 31 Oct 2013 11:18:53 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Japan Brasil]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Japanese innovation]]></category>

		<guid isPermaLink="false">http://jameshollow.com/?p=130</guid>
		<description><![CDATA[<p>I wrote up this article to be published in a marketing journal, and after a lot of editing it was whittled down into something quite different, but much more suited to a marketing journal! I have included the edited down version at the end for comparison! What the 2020 Olympics means for Japan The 1964 [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/what-the-2020-olympics-means-for-japan/">What the 2020 Olympics means for Japan</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div id="attachment_133" style="width: 583px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/zaha-hadid-new-national-stadium-of-japan-venue-for-tokyo-2020-olympics-designboom-B+W.png"><img class=" wp-image-133  " title="A rendering of the design for the Tokyo 2020 Olympic stadium" alt="Tokyo 2020 Stadium Vision" src="http://jameshollow.com/wp-content/uploads/2013/10/zaha-hadid-new-national-stadium-of-japan-venue-for-tokyo-2020-olympics-designboom-B+W.png" width="573" height="310" /></a><p class="wp-caption-text">Vision for Tokyo 2020 Stadium</p></div>
<p>I wrote up this article to be published in a marketing journal, and after a lot of editing it was whittled down into something quite different, but much more suited to a marketing journal! I have included the edited down version at the end for comparison!</p>
<p><b>What the 2020 Olympics means for Japan</b><br />
The 1964 Tokyo Olympics put Japan on the map internationally, gave the country the self confidence to become a global economic and cultural force, kickstarting 3 decades of phenomenal growth. By the time 2020 comes around, 56 years will have passed by and Japan will be more or less 3 decades past its economic peak. Where can Japan get to in the next 7 years and what does this mean for businesses and brand in Japan?</p>
<p>Much of the international reaction to Tokyo being named as host city for the 2020 Olympics has cast the news as a welcome fillip to a torpid economy and ravaged national psyche. Those of us who experience life in Japan first hand have become accustomed to the contrast between the reality on the ground and the Japan-on-the-ropes narrative depicted by international news channels, and so we see the 2020 Games results through a slightly different lens.</p>
<p>There is no doubt that winning the bid is great news for the mood in Japan, and connected to that the economy too, but it is not a prop for a train-wreck economy, rather another positive factor in the developed World’s most consistently performing nation. During the so-called “lost decades” since Japan’s economic bubble burst, the country and its society have not done so bad:</p>
<ul>
<li>GDP has been stable at more or less the same level it reached in the early 90s after the post war “economic miracle”</li>
<li>life expectancy has risen to lead the World (in contrast to the opposite trend in life expectancy  in the US and elsewhere) largely through improvements in healthcare provision</li>
<li>Japan has clocked up 21 straight years as the World’s #1 creditor nation, owed around $3.2 trillion, enjoying a large trade surplus up until the the Tohoku earthquake</li>
<li>Japan regularly tops academic quality-of-life studies that factor in prosperity, access to high quality services including but not just healthcare, diet etc</li>
<li>Japan has retained the relatively small wealth gap so important to a healthy, cohesive and robust society</li>
</ul>
<p>Better informed voices on the Japanese economy compare its consistent affluence to countries like Swtizerland, only Japan has 127m people and is the World’s 3rd biggest economy. Japan’s GDP vs government-debt-ratio of 220% usually underpins the “bug looking for a windshield” view of its economy, and indeed this is nothing to boast about, but unlike similarly challenged western economies, 95% of that debt is owned by people vested in the ongoing stability of Japan’s currency and finances, namely Japanese citizens. The Japanese banks that intermediate this relationship are closely tied to the government too, so it is no surprise that in times of doubt investors jump on the safe bet that is the Yen.</p>
<p>However, just like all huge, real countries Japan has its issues, a situation finally addressed by government policy with Prime Minister Shinzo Abe’s “Abenomics” &#8211; a policy quiver of 3 “arrows” aimed at revitalising the economy through a combination of investment stimulus and structural reform that will make it easier for international businesses to invest in Japan and catalyse innovation. Introduced early in 2013 and still work in progress, these measures have already succeeded in stimulating a 40% jump in the value of the Nikkei stock index, huge gains to Japan’s exporters as the Yen has been driven down by intervention by the Bank of Japan, accompanied by a wave of optimism in the business community connected to Japan, not least those of us here.</p>
<p>So far the biggest positive effect of Abenomics has been psychological. Despite its remarkably strong performance, not least given the horrific earthquake and tsunami in 2011, there remains a huge amount of untapped potential locked up in the professional know-how, technology, creative culture, inventiveness, diligence and social stability in modern day Japan. But since the goal of “catching up” in the post-war era was more than surpassed, there has been a lack of collective vision for how Japan can be part of inventing the future, and thus that potential remains ungalvanized. Abenomics has ticked all the boxes so far, but it has not put forward a clear and inspirational vision for a common national agenda. There is no broad appetite in Japan for nationalistic aggression, nor does Japan go for the personality politics that refuels the national dream as elections do for the US, so there is a real danger that Abenomics fizzles out into the passive pessimism that preceded it.</p>
<p>From the point of view of the rational observer it is clear that one of Japan’s roles is that of the pathfinder society for demographically mature nations as they adjust to their new found top-heaviness, and everything that comes with it. Far from ‘managing a decline’, the opportunity is to invent the solutions that make this transition a positive experience for young and old alike, and then export those solutions to those nations that follow Japan into the same territory as they are destined to, starting with the US, China and Western Europe. There are plenty of smart business people in Japan who perceive this and are investing in it, but it is not easy to coin a positive collective vision around this, and yes, the politicians here are not groomed as inspirational visionaries.</p>
<p>So it is against this backdrop that Japan accepts the honor of hosting the 2020 Games, rewarded for being the economic and social “safe pair of hands” that the Tokyo bid successfully proposed to the IOC panel. It is no wonder Prime Minister Abe described the result as more joyous than his 2012 election result, since the Olympics provides the motivation for the infrastructual investment program that is already at the heart of Abenomics, but more importantly fills the ideological void in Japanese politics, and can unite the nation around a common theme that is global in outlook.</p>
<p>Aside from promoting and facilitating participatory sport, the Games offers Japan the chance to project a new and positive role for itself in the world, and with it a new national self-consciousness, just as I believe the London Games did for Britain. The benefits for Japanese people will be multi-faceted, and no doubt there will be a queue of construction contractors offering to turn the stunning vision for the new national stadium and other facilities into a reality:<br />
Video:<b> </b><span style="text-decoration: underline">http://vimeo.com/64632869</span></p>
<p>However, I believe that it is consumer brands that have the biggest advantage to gain from the recasting of Japan. It was Japanese manufacturing brands that changed the perception of Japan during the 70’s and 80’s, and despite the renewed strength of Toyota, NISSAN, Canon and other category leaders today there is no doubt that the decline of brands like Sony and Sharp have become synonymous with the supposed decline of Japan as well.</p>
<p>Much of Japan’s brand strength goes unseen: most of the significant parts of the iPhone are made in Japan for instance, only to be assembled in China; Japan is one of the few countries to have a trade surplus with China, shipping so many of the essential high quality parts and manufacturing machinery used in Chinese labour intensive economy; the fact that Toyota will soon make more from its OEM deals supplying hybrid drives to foreign car manufacturers than it makes from Prius sales; Canon own the patent for the inkjet printer module that is used in 80% of inkjet printers globally.</p>
<p>To an extent Japan has benefited from this stealthiness, but every society needs to invent new icons of its success otherwise it starts to believe in the myth of its own failure. As Japan’s Olympic vision percolates around the World it will provide Japanese brands with the confidence and impetus they need to show themselves in a new light. Among these will be the manufacturing brands already known to global consumers, but I predict a wave of service and retail brands to eminate from Japan under this new halo.</p>
<p>For anyone who has visited Japan well knows, it is the kingdom of customer service and the same attention to detail and incremental improvement to management processes that has underpinned its manufacturing succes is now being applied to retail. The rival 7eleven and Family Mart convenience store networks, both Japanese based companies, now boast 75,000 stores between them, most of them in Asia, and are investing heavily in service innnovations such as home delivery for the elderly and web &amp; mobile based ordering.</p>
<p>The hugely successful fashion retailer UNIQLO is beginning a broad store roll out in the US where it plans to differentiate its service based on Japanese etiquette, bringing every store manager to Japan to be trained UNIQLO’s own brand of curteousness and service attitude.</p>
<p>In digital spheres, the Japan-based social app for mobile LINE, inspired by the aftermath of the 2011 earthquake, is already being touted as Asia’s answer to Facebook rocketing to 230m users in a little over 2 years, and is expanding rapidly in Asia, Europe and South America with its uniquely cute visual appeal. For these brands and those that follow from Japan, the aura of a vibrant, clean, stable and futuristic Tokyo will rub off positively.</p>
<p>The affiliation between Brazil and Japan as host nations will also strengthen the <a title="Brasil x Japan: the ideal hybrid?" href="http://jameshollow.com/blog/brasil-japan-ideal-hybrid/">relations between these two already interlinked cultures</a>. Brazil is home to the biggest population of expatriated Japanese after an emigration program a century ago, and the south american juggernaut is so obsessed with Japanese manga and anime that when anime TV show theme song vocalists tour Brazil they play to crowds of 100k people. The consecutive Olympics will reinforce this two way corridor for industrial investment and consumer brands alike that is being pushed strongly by both governments as well as brands and corporations on both sides.</p>
<p>For international brands looking to grow their businesses in Asia, the consumer confidence that was already growing off the back of Abenomics in 2013 will offer the chance of long term sustained growth within a well regulated and increasingly open-for-business Japan. The ones that will succeed will be those that succeed in understanding the zeitgeist as it evolves with renewed urgency and execute with sensitivity to the subtleties of Japan’s fast-progressing digital platforms.</p>
<p style="text-align: center">+++++++++++++++++++++++++++</p>
<p>The draft above was refocused on <strong>&#8220;What Tokyo 2020 means for Marketers&#8221; </strong>and featured in the international marketing industry journal <a href="http://www.mediapost.com/publications/article/210007/what-tokyo-2020-means-for-marketers.html">MediaPost</a>.</p>
<blockquote><p>The announcement a few weeks ago that Tokyo is the winner of the bid to host the 2020 Olympic games was a great achievement for Japan &#8212; and proof of Asia’s ongoing position as a global cultural powerhouse<b>.</b></p>
<p>London 2012 was widely recognized to be the most successful games of all time, both athletically and in returns for those brands that chose to buy into its marketing juggernaut<b>.</b> But will Japan, a country supposedly past its economic prime, deliver the same opportunities and potential rewards<b>?</b></p>
<p>When Japan last hosted the Olympics in 1964, the Tokyo games put the country firmly on the international map<b>.</b> Worldwide attention and investment offered the nation the self-confidence to become a global economic and cultural leader, in the process kick-starting three decades of phenomenal growth<b>.</b></p>
<p>By the time 2020 comes around, 56 years will have passed since Tokyo ‘64, and Japan will be nearly three decades past its supposed economic peak<b>.</b><br />
While Japan’s worldview and international reputation have been largely clouded by the idea of &#8220;lost decades,&#8221; the country&#8217;s biggest problem is not a poorly performing economy<b>.</b> In fact, the national economy has performed better and more consistently than any in the developed world over the last two decades, and living standards here continue to improve<b>.</b></p>
<p>The truth is &#8212; Japan has been suffering from from a &#8220;where next<b>?</b>&#8221; malaise<b>.</b> Having caught up and then some with the rest of the world leading up to the 1990s, Japan&#8217;s nationhood seemed to have lost direction<b>.</b> For a country that invented the future in the 1970s and 80s, the fall from grace of national icons such as Sony and Sharp has led to a lack of national self-confidence and increased introspection<b>.</b></p>
<p>So the Tokyo 2020 win is just the psychological shot in the arm the nation needed, unlocking huge potential for Japan&#8217;s businesses and brands on a national and global scale<b>. </b>Although slightly under the radar, the country is still a manufacturing Goliath<b>.</b> It is one of the few countries to have a trade surplus with China &#8212; producing most of the significant components of iPhones, for example<b>.</b></p>
<p>Japan&#8217;s service industry is the most refined in the world, and is poised to go global<b>.</b> Indigenous organizations such as retailers like FamilyMart and 7Eleven are already flexing their international wings, and local retail fashion sensation UNIQLO has big ambitions on the global scene<b>.</b></p>
<p>These globally minded service brands are putting Japanese values of politeness, attention to detail and efficiency at the center of their international brand strategies<b>.</b> These values are spreading &#8212; adding to the crucial characteristics that will contribute to a refreshed Japan Inc<b>.</b> image<b>.</b></p>
<p>History tells us that Japan does not tend to invent new realms of global business like the Web and smartphones<b>.</b> Instead, it has historically caught up fast and added a new dimension of competitiveness to the market, as in the case of the automotive industry<b>.</b></p>
<p>So perhaps Japan&#8217;s time for Web services is coming<b>.</b> Japanese social platform LINE has reached a staggering 230 million global users in just two years &#8212; breaking all records in the process, and showing that a digital user experience can be both intrinsically Japanese and have global appeal at the same time<b>.</b><br />
Based on its growing international interests and pro-growth economic policies, national sentiment is already strong in 2013 and the expected YEN3trn boost to the domestic economy will only strengthen that<b>.</b></p>
<p>Tokyo 2020 will reveal a stunning image of a sophisticated metropolitan nation, solving first world issues through technology and progressive policy while doing just fine economically<b>.</b> This positivity will offer fantastic opportunities to both Japanese and international brands that choose to associate themselves with it<b>.</b><br />
Quick off the mark as ever, Coca-Cola has already begun to associate itself with the Games, reminding consumers of a long association with the Olympics &#8212; surely just the beginning of a newfound interest in &#8220;brand Japan&#8221; for many others as well<b>.</b></p>
<p>Going forward, the greatest rewards within Japan will come to those brands that successfully interweave fresh and relevant narratives into the emerging consciousness and digital landscape of Japan&#8217;s new era<b>.</b> The key to success is forgetting what you think you know about the Land of the Rising Sun to embrace one of the planet’s most exciting and forward-thinking countries<b>.</b></p>
<p>This same process of reimagining is just what Japan’s consumers are now doing themselves, and as Japan takes the center stage, the opportunities to share in this success may be endless<b>.</b></p></blockquote>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/what-the-2020-olympics-means-for-japan/">What the 2020 Olympics means for Japan</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>Brasil x Japan: the ideal hybrid?</title>
		<link>https://jameshollow.com/blog/brasil-japan-ideal-hybrid/</link>
		<comments>https://jameshollow.com/blog/brasil-japan-ideal-hybrid/#respond</comments>
		<pubDate>Thu, 10 Oct 2013 14:36:40 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Hybrid Culture]]></category>
		<category><![CDATA[Japan Brasil]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Brasil]]></category>

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		<description><![CDATA[<p>Although the stereotypes associated with Japanese and Brazilians are poles apart, the two countries in fact share a special relationship based on the very human ties of historical emigration. Now they are starting to explore the potential of combining the mutual strengths of both nations in the future. Japan&#8217;s is arguably the most &#8220;progressed&#8221;  society [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/brasil-japan-ideal-hybrid/">Brasil x Japan: the ideal hybrid?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div id="attachment_102" style="width: 330px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png"><img class=" wp-image-102 " alt="Japan Brazil Hybrid Flag Pin" src="http://jameshollow.com/wp-content/uploads/2013/10/Flag-Pins-Japan-Brazil-b+w.png" width="320" height="256" /></a><p class="wp-caption-text">Japan &amp; Brazil getting closer together</p></div>
<p>Although the stereotypes associated with Japanese and Brazilians are poles apart, the two countries in fact share a special relationship based on the very human ties of historical emigration. Now they are starting to explore the potential of combining the mutual strengths of both nations in the future.</p>
<p>Japan&#8217;s is arguably the most &#8220;progressed&#8221;  society on the planet, demographically more mature than any other, and one of the most advanced in terms of technology, infrastructure, healthcare provision and with a massive, capital intensive economy.</p>
<p>In contrast Brasil (spelt the Portuguese on purpose!) has a young demographic, labour-intensive economy destined to grow into a superpower, but lacks many of the technological and infrastructural know-how that Japan has at its fingertips. Today they are becoming ever closer economic partners as they start to realise the potential to trade knowledge, goods and services, and potentially co-create culture too.</p>
<p>In a <a title="The explosion of hybrid humans, and what it means for us" href="http://jameshollow.com/blog/explosion-hybrid-humans/">previous post concerning hybrid families</a>, I came to the conclusion that &#8220;new types of humans&#8221; may be unique genetically, but it is the fact that they express a unique combination of two cultures that is probably the more interesting characteristic.</p>
<p>Among the possible cultural hybrids you can imagine, the Japan-Brasil hybrid is, for me at least, one of the most interesting to explore, simply because their stereotypical citizens are so contrasting. Personally both Japanese and Brazilian cultures draw me in, but in very different ways,  so this is a topic I am bound to come back to repeatedly.</p>
<p>The company I run, Profero Tokyo, is part of an international network that boasts a strong presence in Brasil, and in connection with that I was asked to pull together a factual summary of the special relationship Japan and Brasil enjoy, an abridged version of which you can see below.</p>
<p>(Many thanks to Chris Beaumont for his contributions to this document)</p>
<p><b> </b><b>Historical bonds between peoples </b></p>
<ul>
<li>In 1907 a treaty was signed between the Brazilian and Japanese governments to grant the Japanese the right to live and work in Brasil.</li>
<li>After 19th century emigrations, today Brasil is home to the largest population of Japanese outside of Japan ~ 1.5m</li>
<li>Japan is home to 320k Brazilians,  the largest non-Asian group in the country</li>
<li>Brasilians perceive a significant role for Japan in Brazil’s development, according to a nationwide survey in 2013 (link &#8211; <a href="http://www.mofa.go.jp/mofaj/press/release/25/3/press6_000047.html">Japanese only</a>):
<ul>
<li>“Which country should be the most important partner of Brasil in the future: Japan (50%) came second after the United States (59%), and was followed by China (32%)</li>
<li>Regarding the fields in which Brazilians have expectations of Japan (multiple answers), transfer of technology (42%) came first, followed by such areas as the expansion of the import of Brazilian products (39%), increase of employment by factory establishments (38%), investment (21%) and the export of Japanese products (21%)</li>
</ul>
</li>
</ul>
<p><b>Diplomatic &amp; bilateral agreements</b></p>
<p><b></b>During a meeting between respective foreign ministers in September 2013, the following points were agreed (<a href="http://www.mofa.go.jp/region/page4e_000032.html">source link</a>):</p>
<ul>
<li>Both welcomed the advances being made in the two countries’ relations not only in political and economic relations, but also in a broad range of areas such as education, science and technology, cooperation in the international arena and culture and sports.</li>
<li>Both ministers shared the view that 2015, which will be the 120th anniversary of the conclusion of the Treaty of Friendship, Commerce and Navigation between Japan and Brazil, will be celebrated not only by holding a large number of events in both countries, but also by strengthening and deepening bilateral relations further.</li>
<li>During a meeting between President Rousseff and Prime Minister Abe, Brasil’s President praised the recent investments by Japanese companies in Brasil, welcomed more in the future</li>
<li>Both premiers looked forward to strengthened cultural ties through future sporting events, as consecutive Olympic host nations, and Japan’s soccer team at Rio2014 (<a href="http://www.mofa.go.jp/policy/economy/page3e_000078.html">source link</a>)</li>
<li>A bilateral agreement on sharing Nuclear technology has been restarted having been on hold since the 3/11 earthquake and tsunami (<a href="http://www.japantimes.co.jp/news/2013/06/20/national/japan-brazil-to-restart-talks-on-nuclear-deal-stalled-since-fukushima-crisis/#.UlVxA2Q-L7U">source link</a>)</li>
<li>In 2013 a waiver of visa requirements has been agreed between the two countries for diplomatic &amp; official passport holders.</li>
</ul>
<p><b>Cultural touch points: Soccer</b></p>
<ul>
<li>Soccer has become Japan’s biggest national sport, and there are high hopes for the men’s national team in 2014 after reaching the quarter finals in 2010.</li>
<li>Soccer is even a topic at summit meetings, as President Rousseff told Priminister Abe that she hoped Brasil would meet Japan in the final of the World Cup!?</li>
<li>Japan’s women’s soccer team are reigning World champions, helping to expand the appeal and involvement to Japanese women and men alike.</li>
<li>Japanese consumers are already excited by Brasil’s vibrant culture and the World Cup followed by the Olympics will provide the perfect platform for Brasilian brands to launch broad awareness and acceptance in Japan</li>
</ul>
<p><b>Cultural exchange: The arts, entertainment &amp; fashion</b></p>
<ul>
<li>Japan is a voracious consumer of foreign fashion brands, entertainment media and food exports. The culture is extremely dynamic, and brands can rise to prominence here much faster than in other markets.</li>
<li>An example is the Brasillian flip flop brand “<a href="http://jp.havaianas.com/">havaianas</a>” that bore the Brazilian flag icon on all its products, which became a sell out success in Japan in recent years</li>
<li>Perhaps seeded through the Japanese communities in Brasil, the Japanese originated manga (adult comics) and anime (animated TV / film) cultures have become mainstream in Brasil over the last 2 decades. Today Japanese anime song vocalists play to sell out 100k audiences in Brasil, and anime command large TV ratings among young audiences. This has inspired a generation of young Brazilian manga artists and animators, the fruits of which have become major cultural exports for Brasil.</li>
<li>Brazilian culture is equally popular in Japan. The <a href="http://www.japan-talk.com/jt/new/asakusa-samba-carnival">Asakusa Samba Carnival</a> is one of Tokyo&#8217;s biggest summer festivals.</li>
<li>Japan’s leading social mobile service LINE, today boasts 230m users globally, having broken all records in reaching this number in just 2 years since opening. It’s highly visual and vibrant interface is a natural fit with Brasillian users, and LINE places high priority on Brasil as an international market, and Brasillian portuguese will be one of the first languages to enjoy a localized experience</li>
<li>Japan&#8217;s top EC platform, Rakuten, plans to expand its Brazil operation, opened in 2012, to 1,500 merchants in the 12months from October 2013, and is aiming to grow that number to 20,000 by 2018</li>
</ul>
<p><b>Inbound investment from Japan </b><b>Manufacturing &amp; Technology </b></p>
<ul>
<li>Brasil is seen as a desirable place to invest by Japanese companies. Plans to boost production or acquire a local business in order to build a strong foundation for future growth are regularly announced in Japan.</li>
<li>Brasil is set to overtake Japan as the world’s third biggest car market, and is the focus of a great deal of investment from Japan’s top 3 makers Toyota, Honda and Nissan:</li>
<li>In 2011 Japan’s biggest beverage company, Kirin Holdings, took 100% control of Brazil’s second biggest brewer, buying the outstanding 49% of stock for $1.35bn. Now called &#8220;Brasil Kirin&#8221; the company has 15% market share, and in Nov 2013 Kirin announced a $150m investment plan in 2014 to dramatically increase capacity</li>
<li>Honda decided in August 2013 to spend ~$450m to build a new assembly plant in Itirapina, Sao Paulo State, doubling its production capacity to 240,000 units / year</li>
<li>Toyota Motor Corp. in August last year started producing the Etios compact model &#8211; tailored to Brasil’s growing car market &#8211; at its new factory in Sorocaba, Sao Paulo.</li>
<li>A Nissan Motor Co. manufacturing facility is under construction in Resende in the state of Rio de Janeiro. Operations are slated to begin in the first half of next year creating 2,000 jobs and 200k units/year in production capacity. See this article for more background on Nissan&#8217;s Brazil strategy.</li>
<li>Japanese business activity is not limited to the auto industry: the Japanese Chamber of Commerce and Industry in Brazil has 354 member companies, the largest number in the group&#8217;s history, and they come from a diverse range of sectors.</li>
<li>An increasing number of presidents running the Brasilian subsidiaries of Japanese companies now double as executive officers of their head offices in Japan, reflecting the strategic importance of Brasil in their international strategies.</li>
<li>Japan’s leading credit card company, JCB, started issuing credit cards through Caixa in April. JCB already has a network of 1.2m stores in Brasil that accepts its cards.</li>
<li>Mitsubishi Heavy Industries Ltd. and four other Japanese firms plan to join forces to invest in a Brazilian shipbuilder to better compete with South Korean and Chinese rivals in the lucrative market for resource-exploration vessels, buying a 30% stake in Ecovix-Engevix Construcoes Oceanicas S/A for about 30 billion yen by the end of this fiscal year.</li>
<li><b>Technology</b> is also an area of common interest and partnership:
<ul>
<li>Telcos will partner to test a global first <a href="http://www.live-production.tv/news/3d-4k-arising/japanese-test-8k-brazil.html">8k broadcast system</a> at the Olympics in 2016</li>
<li>Japan is set to share its <a href="http://ajw.asahi.com/article/economy/business/AJ201305030049">megafloat</a> technology to support Brasil’s nascent offshore natural gas extraction opportunities</li>
</ul>
</li>
</ul>
<p><b>Trading &amp; Agribusiness</b><b> </b></p>
<ul>
<li><b>Japan’s large trading companies</b> are further expanding into Brazil&#8217;s agricultural sector. Some companies are trying to boost their transactions with local producers and suppliers through acquisitions of Brazilian operations. Others are engaging in agriculture or handling logistics distribution.</li>
<li>&#8220;We want to contribute to boosting Brazil&#8217;s presence as the world&#8217;s leading grain supplier,&#8221; said Seiji Shiraki, Mitsubishi Corp.&#8217;s executive vice president and regional CEO</li>
<li>Trading company Mitsui &amp; Co. have taken a 49.9% stake in a joint venture with SLC Agricola, targeting international exports and expansion of production to Africa</li>
<li>Japan’s government has approved the <a href="http://www.meatpoultry.com/articles/news_home/Trends/2013/07/Brazil_to_make_First_shipment.aspx?ID=%7BE7119345-4DB9-4586-BF97-B765F03C809F%7D&amp;cck=1">large scale import of Brasilian pork</a>, as of 2013.</li>
</ul>
<p><b>Japan&#8217;s economic trajectory</b></p>
<ul>
<li>“Abenomics” &#8211; the name given to Prime Minister Abe’s didactic economic policies to stimulate economic growth, have so far proved very successful</li>
<li>Today Japan’s economy is growing faster than any in the developed world, and consumer confidence is higher than at any time over the last decade.</li>
<li>A cornerstone of Abenomics is to make it easier for international business to operate successfully in Japan, and for their international employees to live comfortably and prosper</li>
<li>This goal is supported by the establishment of innovation zones in 5 major cities including Tokyo, with deregulation allowing fast establishment &amp; profitable operation</li>
</ul>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/brasil-japan-ideal-hybrid/">Brasil x Japan: the ideal hybrid?</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>The explosion of hybrid humans, and what it means for us</title>
		<link>https://jameshollow.com/blog/explosion-hybrid-humans/</link>
		<comments>https://jameshollow.com/blog/explosion-hybrid-humans/#respond</comments>
		<pubDate>Wed, 02 Oct 2013 23:28:29 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Cultural diversity]]></category>
		<category><![CDATA[Genetics]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Human evolution]]></category>

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		<description><![CDATA[<p>I recently discovered this little gem of a video describing Japan&#8217;s trend towards greater ethnic diversity. It is interesting to note the not inconsiderable numbers of immigrants living in Japan, around 2.3m out of a population of 127m as of 2010, the vast majority of which are Asian. Taking the UK as a yardstick, like [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/explosion-hybrid-humans/">The explosion of hybrid humans, and what it means for us</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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				<content:encoded><![CDATA[<p style="text-align: left">I recently discovered this little gem of a video describing Japan&#8217;s trend towards greater ethnic diversity. It is interesting to note the not inconsiderable numbers of immigrants living in Japan, around 2.3m out of a population of 127m as of 2010, the vast majority of which are Asian.</p>
<p>Taking the UK as a yardstick, like Japan an island nation that was never colonised by immigrants in the way that say North America was, at least since prehistorical times, but which started its journey of multi-culturalization a good century or two before Japan did, in its 2001 census 85% of the population described themselves as &#8220;white british&#8221;. So Japan still has a long way to go, but it is on its way.</p>
<p>All immigrants contribute to the cultural diversity of a country, but not necessarily to the creation of hybrid families. Some do though. According this video, in 2010 there were 30,000 mixed marriages in Japan, and ~2% of children born in Japan were of mixed race. Again this is low compared to some countries, but compared to Japan not so long ago, it is clear that steadily things are changing.</p>
<div id="attachment_84" style="width: 310px" class="wp-caption aligncenter"><a href="http://jameshollow.com/wp-content/uploads/2013/10/Japan-is-diversifying-b+w.png"><img class="size-medium wp-image-84 " title="Hybrid families in Japan" alt="Hybrid families in Japan" src="http://jameshollow.com/wp-content/uploads/2013/10/Japan-is-diversifying-b+w-300x165.png" width="300" height="165" /></a><p class="wp-caption-text">Screenshot from video created by Hafufilm.com</p></div>
<p>Of course this trend is not unique to Japan. In fact, emigration and ethnic intermarriage is by far the most dominant force on the collective human genome. According to the pre-eminent biologist and evolutionary geneticist, E. O. Wilson, &#8220;The impact on humanity as a whole, even while still in this current early stage, is an unprecedented dramatic increase in the genetic variation within local populations around the world. The increase is matched by a reduction in differences <i>between</i> populations&#8221;.</p>
<p>So while locally variation is increasing, even in Japan as this video describes, statistically the variance of human genes around the world is going down, which worries some population geneticists. This seems to me like a small price to pay for the rest of us to enjoy &#8220;local variety&#8221;!</p>
<p>For those like myself who struggle with statistical ideas like variance, imagine the distribution of humanity&#8217;s genes say 500 years ago as mountainous islands with big stretches of oceans in between them. With modern emigration and intermarriage those mountains are being eroded down and the gaps between the islands are filling in, bridging between them, with a myriad of new racial hybrid humans.</p>
<p>The areas that are being filled in represent uncharted territory for human genotypes &#8211; the space between anglo saxon and Japanese for instance is being filled in with each &#8220;half&#8221; Japanese half anglo-saxon who is born. Multiply that up by all the combinations of race and you have an explosion in the number of &#8216;types of human&#8217; on the planet.</p>
<p>But if this trend continues to its logical conclusion, the landscape will end up completely flat with no gaps, valleys or mountains anywhere. There will be many more &#8220;types of human&#8221; around than before, but the variance will be nil.</p>
<p>This eventuality seems a long way off, but it is perhaps not so far fetched to imagine that two cosmopolitan cities geographically separated, say London and New York, could end up the same genetically when looked at as a population.</p>
<p>Why did these isolated islands of genes exist in the first place? Homo sapiens evolved into anatomically modern humans in Africa, and then set out to colonise the entire planet starting a mere 70,000 years ago or so, reaching as far as Australia by 50,000 years before the present, and finally jumping across the bearing straits to the Americas as recently as perhaps 22,000 years ago.</p>
<p>This is very little time indeed for selective evolution to act. Traits such as skin colour are adaptations to varying UV exposures at different latitudes, but actually, the vast majority of the genetic differences between what we call races is not due to local natural selection, but to random genetic differences in the bands of humans that set out from Africa at different times, and then diverged further through genetic drift, a phenomenon which as the term suggests, has no selective direction.</p>
<p>What all this means is that while race and population genetics is a really fascinating area of science on a global level, those of us who have mixed-race children should not try to read too much into their genetic combination beyond what they look like. Obviously, since this would amount to an affirmation of racial prejudice. And in this sense, the way we look at our &#8220;half&#8221; children is no different in any way at all to the way any parents look at their child who is genetically half them, and half their partner. Every child, every human is a new type of human, wherever they get labeled on that genetic map of the world.</p>
<p>However, where I think us mixed-marriage types do get to think of ourselves and our progeny as special is in the area of cultural hybridisation. What does it mean to be exposed to two quite distinct cultures from birth compared to a more homogeneous cultural upbringing? I am not exactly sure, but more than genes, this is the interesting question.</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/explosion-hybrid-humans/">The explosion of hybrid humans, and what it means for us</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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		<title>A blog about nurturing hybrid culture</title>
		<link>https://jameshollow.com/blog/a-blog-about-nurturing-hybrid-culture/</link>
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		<pubDate>Sat, 21 Sep 2013 11:27:15 +0000</pubDate>
		<dc:creator><![CDATA[James Hollow]]></dc:creator>
				<category><![CDATA[Hybrid theory]]></category>
		<category><![CDATA[Japan's future]]></category>
		<category><![CDATA[Hybrid families]]></category>
		<category><![CDATA[Hybrid products]]></category>
		<category><![CDATA[Hybrid teams]]></category>
		<category><![CDATA[Nurturing innovation]]></category>
		<category><![CDATA[Personal experience]]></category>
		<category><![CDATA[Profero Tokyo]]></category>

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		<description><![CDATA[<p>Image: A broccoli x cauliflower hybrid sold in Japan  Welcome to my new blog! Why now? I have been writing pretty regularly over the years, some of which has been going up on line, but most of it never gets out of my Evernotes. I have been feeling a mounting inner pressure recently to get [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/a-blog-about-nurturing-hybrid-culture/">A blog about nurturing hybrid culture</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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				<content:encoded><![CDATA[<p style="text-align: center;"><img class="alignnone size-medium wp-image-46 aligncenter" title="A hybrid: broccoli meets cauliflower" alt="hybrid vegetable b+w jameshollow.com" src="http://jameshollow.com/wp-content/uploads/2013/09/hybrid-vegetable-b+w-jameshollow.com_-300x247.jpg" width="300" height="247" /></p>
<p style="text-align: center;"><em>Image: A broccoli x cauliflower hybrid sold in Japan</em></p>
<p> Welcome to my new blog!</p>
<p><strong>Why now?</strong></p>
<p>I <span class="GINGER_SOFATWARE_correct">have been writing</span> pretty regularly over the years, some of which has been going up on line, but most of it never gets out of my Evernotes. I have been feeling a mounting inner pressure recently to get more of it out in the open to start some dialogues and share ideas with others. One excuse I was <span class="GINGER_SOFATWARE_correct">using</span> to not get a blog going with regular updates was the fact someone else owned JamesHollow.com, so once I got hold of this domain I had no excuse to not get it together.</p>
<p>I have also been piecing together the knowledge required to set up and run a blog like this one from scratch so I can be totally self sufficient. I have been frustrated by not being in control of my own publishing before and so for this one I wanted to be totally self sufficient. Thanks to plug and play hosting solutions and the brilliance of WordPress and all the tools and communities around it these days, that required knowledge is pretty accessible all of a sudden.</p>
<p><strong>Why the &#8220;hybrid thinking&#8221; theme.</strong></p>
<p>Recently it dawned on me that I am living a &#8220;hybrid&#8221; life, or rather I realised that I could use the concept to pull together a bunch of consistent characteristics of my life. <a href="http://en.wikipedia.org/wiki/Hybrid_(biology)" target="_blank">Hybrids</a> are genetic combinations in the original meaning, a bit like my children being half Japanese and half anglo-saxon-celt! But these days the word hybrid has been applied to many things, not least cars and many other types of technology too. My focus however for this blog is on the hybridisation of ideas, behaviour and cultures.</p>
<p>My family life is a hybrid of Japanese and British: <a href="http://en.wikipedia.org/wiki/Go_(game)">igo classe</a>s followed by cricket practice; udon for lunch but roast pork for dinner. What does this mean for my kids? I am really not sure, but am definitely in the process of discovering.</p>
<p>Likewise professionally I run a company, <a href="http://tokyo.profero.com" target="_blank">Profero Tokyo</a>, which is a hybrid culture. We are about half Japanese, half international including a few international Japanese. A lot of our work is with international businesses and brands that are well adjusted to Japan, not least thanks to our efforts, but are certainly note Japanese in their DNA. One way of looking at what we do is as an interface between Japan and the rest of the world, bringing ideas and their conduit brands in, and taking Japanese brands and their associated ideas out of Japan too. To do this we have to be this hybrid culture that is not one nor the other, but both at the same time.</p>
<p>In this sense of the word we all grow up in slightly &#8220;hybrid&#8221; contexts, there is no such thing as the &#8220;normal British company&#8221; or &#8220;standard Japanese upbringing&#8221; and all companies and families are a blend of influences, but the contrasts that I both enjoy and am challenged by on a daily basis are a little more extreme than most, at least compared to my own previous experiences.</p>
<p>I believe that with highly contrasting hybrid cultures there is a greater chance of creating a really original and special offspring, just like the hybrid vegetable depicted above with its miraculous fractal structure, but also a higher chance the result ends up a bit messed up!</p>
<p><strong>Who would be interested in a blog about my hybridised life?</strong></p>
<p>That is a very good question! I will touch on themes that I believe are relevant to anyone trying to nurture a positive hybrid culture or environment, whatever the mix is. There is no doubt that what I write will be coloured with the context of Tokyo,  as well as the uniqueness of <a href="http://profero.com/en/contact-us" target="_blank">Profero</a>: a company founded in London but with global curiosity at its heart from the outset, but I will be trying to draw generalised conclusions from my local examples.</p>
<p>I also believe that Japan will play more of a pathfinder role in global society, coming up with all sorts of hybrid solutions as it confronts various socio-economic issues before other countries inevitably meet them themselves, and so I intend to proactively imagine what that role will be, pick up examples of Japanese technology and social trends that might be indicative, and based on these rethink Japan&#8217;s role in the world.</p>
<p><strong> </strong></p>
<p>The post <a rel="nofollow" href="https://jameshollow.com/blog/a-blog-about-nurturing-hybrid-culture/">A blog about nurturing hybrid culture</a> appeared first on <a rel="nofollow" href="https://jameshollow.com">James Hollow&#039;s Blog about Hybrid Thinking</a>.</p>
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